Relationship Associate - Global Financial Institutions
- Singapur, Singapore
- Festanstellung, Vollzeit
- OCBC Bank
- 19 Aug 17
Relationship Associate - Global Financial InstitutionsResponsibilities:
1) Support RMs in day-to-day customer servicing, handle and provide timely resolution to customer issues.
2) Complete all assigned tasks and periodic reporting on a timely basis.
3) Meet customers to understand their needs and requirements.
4) Obtain required customer documentation to facilitate on-boarding and updates.
5) Work with support teams to resolve customer issues; ensure these are handled appropriately or escalated for further product and process improvements.
6) Collate customers' data and information to facilitate reviews, marketing calls and business strategies.
7) Participate in the team and department projects
• Ability to deliver assigned tasks timely and accurately with minimal supervision
• Proactive, good analytical and problem solving skills, meticulous and a keen eye for details
• A confident, effective team player; able to work independently and under pressure