VP, Process Transformation Lead, Regional Consumer Banking Operations, Technology & Operations

  • Competitive
  • Singapur, Singapore
  • Festanstellung, Vollzeit
  • DBS Bank Limited
  • 16 Aug 17

See job description for details

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.


  • Lead a team to Re-engineer the end-to-end Retail banking operations process
  • Analyze and document the business requirements
  • Review functional specifications
  • Manage UAT
  • Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
  • Effectively apply project management methodology and enforces project standards.
  • Work closely with regional teams and country teams to ensure timely delivery of project


  • Bachelor Degree holder
  • Lean / Six Sigma Certified (BB / MBB)
  • Change management experience
  • General appreciation of system development life cycle
  • At least 8 years’ experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
    • Strong leadership skills with sound, analytical and decision making abilities
    • Excellent inter-personal and communication skills in dealing with all levels of staff and vendors
    • Proven track record of process reengineering experience, using known methodologies such as LEAN, Six Sigma, etc
    • Lean / Six Sigma certified
    • Strong people-relations and influencing skills
    • Demonstrate Critical thinking: ability to suggest improvements and identify risks
    • Strong Service orientation: ability to prioritize & ability to manage operations' expectations
    • A highly organized individual with solid project management skills
    • Operations research/quantitative or modelling background
    • Excellent analytical, conceptual thinking, communication and people skills
    • Ability to work independently and with diverse teams
    • Objectivity, perseverance and an inquisitive mind are desirable qualities
    • Domain expertise in Consumer Banking products and processes will be an added advantage.
  • Excellent oral and written communication skills
  • Good, sound knowledge of banking and technology
  • Good teamwork and inter-relationship skills
  • Adaptable, disciplined and focused
  • Organised and systematic
  • Proven analytical skills
  • Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.