• E-banking, Mobile Banking, Web-banking
• Platform owner/ Product owner & management

About Our Client

The hiring company is a well-established organization in the financial services industry. With a reputation for stability and growth, the company is committed to advancing digital banking offerings to meet evolving customer needs.

Job Description

As a Digital Banking Platform Manager, your main responsibilities will include:

• Manage and enhance the Bank's digital banking platforms, including mobile and internet banking services.
• Drive digital channel initiatives and platform enhancements aligned with business objectives and customer needs.
• Gather business requirements and lead projects from planning through implementation, testing, and launch.
• Collaborate with business, technology, operations, risk, compliance, and external vendors to deliver quality digital solutions.
• Monitor platform performance, customer adoption, and service quality, recommending continuous improvements. Ensure digital banking services comply with regulatory requirements, policies, and governance standards.
• Conduct market and competitor analysis to identify opportunities for innovation and digital growth.
• Support platform releases, change management, incident resolution, and post-implementation reviews.
• Lead and mentor team members while promoting best practices in digital banking delivery and operations.

The Successful Applicant

A successful Digital Banking Platform Manager should have:

• Bachelor's degree in Business Administration, Information Technology, Finance, or a related discipline.
• Minimum 8-10 years of banking experience, with at least 5 years in Digital Banking, Channel Management, Platform Management, or Technology Delivery.
• Proven experience managing digital banking platforms and leading cross-functional projects.
• Experience in retail and/or corporate banking products and services is highly desirable.
• Solid knowledge of banking regulations, risk controls, and compliance requirements relating to digital channels.
• Excellent analytical and problem-solving abilities with a customer-centric mindset.

What's on Offer

• Opportunities to lead impactful digital transformation projects in Hong Kong.
• Fluent in English and Chinese (Cantonese and Putonghua preferred).

If you are passionate about advancing digital banking within the financial services industry, apply now to take the next step in your career!