Job Description
We are seeking a Staff Technical Program Manager to lead and manage complex product-driven programs that deliver impactful solutions to customers. This role requires a strong focus on driving product innovation, managing the product lifecycle, and aligning cross-functional teams to deliver scalable, high-quality solutions. The ideal candidate will partner closely with Product Management, Engineering, and Design teams to define roadmaps, execute on deliverables, and ensure alignment with strategic business goals.

Requirements
RESPONSIBILITIES:
Provide strategic leadership and oversight for the end-to-end delivery of highly complex, cross-functional technical programs that drive transformative business impact.
Act as a key decision-maker, bridging engineering / product teams and business stakeholders to ensure alignment on system architecture, development priorities, and implementation strategies.
Drive seamless execution across multiple interrelated projects, proactively managing dependencies, risks, and competing priorities to achieve program objectives.
Cultivate a high-performance culture by mentoring and empowering program managers and project teams, fostering technical excellence and innovation.
Define, articulate, and execute visionary program strategies that align with the organization's long-term goals, ensuring scalability, customer satisfaction, and measurable business outcomes.

MINIMUM REQUIREMENTS:

At least 8 years of experience as a Technical Program Manager, preferably in a FinTech environment, demonstrating a deep understanding of technical project management.
Demonstrated ability to develop and scale effective processes while maintaining flexibility to adapt to changes, expertly balancing structure with agility.
Exceptional attention to detail without losing sight of the broader objectives, enabling you to decompose ambitious projects into manageable parts and execute them effectively.
Strong capability to communicate complex technical concepts effectively across diverse audiences, ensuring clarity and understanding.
Thrives in a fast-paced, cross-functional environment; skilled in collaboration and open, candid communication with team members.
Bachelor's degree in Computer Science, Engineering, Mathematics, or a related quantitative field, or equivalent practical experience.
Solid technical knowledge with the ability to understand and interpret technical designs, challenges, and risks.
Proactively identify and address issues and dependencies, collaborating with leadership and the team to devise preventative strategies and resolve challenges.
Proficiency with tools such as Jira, Confluence, and advanced reporting tools (e.g., Tableau, Power BI).

PREFERRED REQUIREMENTS:
Experience in the financial services industry or another highly regulated environment
Familiarity with customer feedback loops, Voice of the Customer (VoC) processes, and user experience research.
Hands-on technical background in software development or systems architecture, enabling effective collaboration with engineering teams.