At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career.

At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client's financial well-being. At BBH, the client is at the center of everything we do, our client service teams have excellent interpersonal skills, they are comfortable simplifying complex concepts, they take action, and get things done.

If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you. The client service supervisor Fund accounting role operates at the interface of technical operational processes and client service, so the ability to simplify complex concepts and offer creative solutions is paramount.

Join us as a Client Service Supervisor

In this role you will oversee the mutual fund activities of several large, complex funds and/or a group of funds. The position ensures the firm's clients receive accurate and timely data and serves as a point of escalation for complex client issues.

Key Technical Responsibilities :

• Demonstrate understanding of daily UCITS and Part II mutual fund activities and be comfortable running exception and risk-based reviews of processes and best practices.
• As part of the oversight and control responsibilities, liaise with BBH operational centers of excellence to ensure the accurate and timely valuation of fund records.
• Manage and resolve incidents by having the capability to efficiently analyze the validity of transactions, fund activity impacts, and any other impacting aspects while ensuring escalation of issues based on set tolerances.
• Demonstrate ability to collaborate with cross functional teams to deliver fund events and projects in line with defined best practices (e.g., Launch, Liquidation, Year-end audit cycle).
• Exhibit a sound understanding of BBH and industry products and services.

Key Client Focused Responsibilities :

• Serve as a key point of contact for external clients with regard to daily servicing inquiries.
• Assign and follow up on client cases and escalations with relationship owner of your assigned client level contacts.

• Coordinate and follow up on client meetings and deliverables (e.g., monthly metrics and operational logs).
• Develop key internal relationships to proactively aid in the resolution of client issues.

Key Competencies:

• Communication - succinct internal and external communication, ability to simplify complex technical concepts and to convey complex financial information to clients in a clear and understandable manner, both in writing and verbally.
• Service Excellence and client centric approach - building and maintaining strong client relationships is a key aspect of the role. Being responsive, attentive, and empathetic to client needs and their underlying drivers enhances client satisfaction and retention.
• Ability to see a challenge from multiple perspectives, generate several workable solutions, then build a case for the best option.

Experience and education background:

• Bachelor or Master's degree in Finance, Accounting, Economics or equivalent
• 4+ years of experience in fund industry
• Understanding of the fund industry and applicable regulations

We are looking for someone who is committed to using their deep level of expertise in fund accounting and financial products to deliver outstanding client service. You should be highly team oriented, committed to operating in the best interests of the company and the team and passionate about what you do.

If you are looking to push your career to the next level, introduce yourself by submitting your resume. We look forward to hearing from you!

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development-so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice-creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often-pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.