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BNY

Vice President, Client Service Manager I

BNY Mellon Manchester, United Kingdom
Posted 5 days ago Permanent Competitive
Overview
Middle Office - Derivatives Operations Manager
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We're seeking a future team member to join our Middle Office - Derivatives Operations team. This role is located in Manchester, UK and is working in a hybrid capacity. (3 days in the office per week).
In this role, you'll make an impact in the following ways:
  • Coordinates and directs the daily operations of a medium sized team. Monitors work metrics and standards; resolves team issues as required.
  • Resolves complex or non-routine operational issues and inquiries as needed, providing work direction and technical assistance.
  • Maintains relationships with business teams to report client trends and needs, using knowledge of client issues to contribute to business development efforts.
  • Manages internal activities and initiatives designed to improve the daily operations.
  • Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.
  • Responsible for the achievement of team goals and objectives, talent management and supervision of team members. Team supports a selected number of client accounts ranging from moderate to highly complex.
To be successful in this role, we're seeking the following:
  • Bachelor's degree in Economics, Finance, Business or the equivalent combination of education and experience
  • Experience in reconciliations, trade processing, settlements and cash processing are all skills transferrable to this role. Full derivative product training will be provided and is not a barrier to entry.
At BNY, our culture speaks for itself. Here's a few of our awards:
  • America's Most Innovative Companies, Fortune, 2024
  • World's Most Admired Companies, Fortune 2024
  • Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
  • Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024
  • "Most Just Companies", Just Capital and CNBC, 2024
  • Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
  • Bloomberg's Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Employer Description:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

Job ID  53311
ABOUT COMPANY
New York, United States
53400 Employees Investment Banking / M & A
Established in 1784, BNY is America's oldest bank and the first company listed on the New York Stock Exchange (NYSE: BK). Today, BNY powers capital ma...
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