Provides advanced analysis, design, development, testing, implementation, and support of Salesforce Marketing Cloud (SFMC) solutions that enable personalized, omni-channel client engagement. Partners with product teams, marketing stakeholders, and technology teams to deliver scalable, secure, and data-driven marketing capabilities. Applies deep technical expertise in Salesforce Marketing Cloud, integrations, automation, and agile delivery practices to improve business outcomes and enhance the client experience.

Responsibilities:

• Designs, develops, tests, implements, and supports solutions within Salesforce Marketing Cloud, including Automation Studio, Journey Builder, Email Studio, and Contact Builder.
• Develops dynamic content, audience segmentation strategies, triggered communications, and automated customer journeys.
• Integrates Salesforce Marketing Cloud with enterprise platforms including Salesforce CRM, Adobe Experience Cloud solutions, customer data platforms (CDPs), analytics tools, and cloud-based technologies.
• Ensures solutions meet scalability, security, compliance, and operational support requirements.
• Collaborates with Product Owners, Scrum Masters, architects, engineers, and business stakeholders to translate product vision into technical solutions.
• Participates in agile ceremonies including backlog refinement, sprint planning, estimation, and retrospective activities.
• Promotes engineering best practices including test-driven development, code reviews, CI/CD automation, and quality assurance standards.
• Troubleshoots production issues, monitors platform performance, and implements enhancements to optimize reliability and efficiency.
• Creates and maintains technical documentation, development standards, and operational procedures.
• Evaluates emerging technologies and innovative capabilities, including AI-driven marketing solutions, to improve personalization and campaign effectiveness.
• Mentors junior developers and contributes to the advancement of team technical capabilities and engineering standards.

Qualifications:

• Undergraduate degree in Computer Science, Information Technology, Software Engineering, Data Science, or an equivalent combination of training and experience.
• Five or more years of hands-on experience developing and supporting Salesforce Marketing Cloud solutions.
• Strong experience with Automation Studio, Journey Builder, Email Studio, Contact Builder, and related SFMC capabilities.
• Proficiency with AMPscript, SQL, data modeling, and API integrations.
• Experience integrating SFMC with Salesforce CRM and other enterprise marketing technology platforms.
• Demonstrated experience working in Agile delivery frameworks such as Scrum or SAFe.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent verbal and written communication skills with the ability to collaborate across business and technology teams.

Preferred Qualifications:

• Salesforce Marketing Cloud Developer Certification.
• Experience integrating Salesforce Marketing Cloud with Adobe Experience Cloud solutions, including Real-Time CDP and Journey Optimizer.
• Experience with Tableau and cloud technologies, preferably AWS.
• Exposure to data governance, data privacy, information security, and regulatory compliance practices.
• Experience leveraging Generative AI technologies, including Salesforce Agentforce, prompt engineering, AI-assisted content generation, and AI-driven campaign optimization.
• Experience supporting product-led operating models and modern digital marketing ecosystems.

Special Factors

Sponsorship
Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.