• Competitive
  • Melbourne, Victoria, Australien
  • Befristete Anstellung, Vollzeit
  • TEK systems
  • 2018-12-10

Desktop Support (IT)

  • Vollzeit
  • Melbourne, Victoria, Australien
  • 10 Dez 18

Desktop Support (IT)

  • Face to Face Desktop
  • Long Term
  • Exposure to the Latest Technologies

Exciting contract opportunity with a leading MSP on a Full Time basis. Please note this role requires an immediate start on the 22nd of October.

About the Role

We have an excellent opportunity for a Senior Desktop Support Officer to join an industry leading managed services provider located in the South Eastern Region of Melbourne. They are in search for of qualified Desktop Support Engineers to support one of their key customers throughout the Melbourne market. We have multiple opportunities with this client with 6 month rolling contracts. If you are interested in speaking further about these opportunities, please apply to the posting below.

On a day to day basis you will:
  • Provide 1st and 2nd level desktop support for multiple client sites
  • Assist customers with installing, configuring, and troubleshooting hardware and software to provide constant usability of equipment and software
  • Responsible for managing a workload of incident tickets through our client's ticketing system(s) and adhere to the SLA's on each account
  • Be a point of contact in escalation cases required for ticket resolution

Ideally, you must have:
  • Level 1 and Level 2 Desktop Support experience
  • Active Directory experience
  • Experience with ticketing systems
  • Familiar with configuring and troubleshooting of Office applications
  • Good troubleshooting ability for all Windows platforms
  • Your own car
  • Ability to travel around Melbourne

This is an exciting opportunity for a Desktop Support Technician to join a successful industry leading IT company, if this sounds like you, apply today.

For more information you can call Jack McPhee in our Melbourne office on (03) 9918 0989 quoting Job Reference 503921 or alternatively, apply here to register your interest.