Transfer Agency/Unit Registry - Business Analyst Transfer Agency/Unit Registry - Business Analyst …

Citi
in Melbourne, Victoria, Australien
Festanstellung, Vollzeit
Letzte Bewerbung, 02 Jul 20
Competitive
Citi
in Melbourne, Victoria, Australien
Festanstellung, Vollzeit
Letzte Bewerbung, 02 Jul 20
Competitive
Citi
Transfer Agency/Unit Registry - Business Analyst
This role will work as part of the Change Management Team on Projects relating to Transfer Agency. The role will involve managing, planning, business analysis, testing, project reporting, project communications and working with the multiple stakeholders through all stages of the project lifecycle.

Citi is operating in a continually changing environment and Change Management is a key part of that in driving forward sustained change in a complex and challenging Transfer Agency market environment in Australia.

The individual appointed will form part of the team which will drive initiatives identified by Citi's Product, Technology and Operations teams. Projects are varied: Migrations, Client On-boarding, system development, Productivity and Client Change, all feature in the APAC BOW (Body of Work).

The initial focus for the appointee will be to work in the Change Management team in Melbourne, on prioritised Transfer Agency projects in Australia.

Successful candidate will be involved in all aspects of change management, project management & business analysis for key strategic projects in Australia.

In respect of these, they will be responsible for ensuring:
  • Requirements gathering/gap analysis (including facilitation of workshops) and documentation of business requirements (BRD's/Impact Assessments for enhancement requirements) for the system including reporting.
  • Document Operational Models & mapping out of new target operating models, balancing client needs with regulatory requirements & citi's multi-location operational model.
  • Alignment with citi's standard TA product catalogue & ensuring ongoing updates are documented & submitted where required.
  • Manage the planning, preparation and delivery of the testing phases (including functional, regression and Op model testing) for the system and processes, including developing, executing and documentation of test plans, test cases and results.
  • Manage the co-ordination, support and execution of User Acceptance Testing, Model Office & Parallel runs (pre implementation).
  • Working with multiple operational areas in regard to each phase of the project to ensure input, engagement, and that operational requirements are reflected in the project deliverable
  • Working with Operational Readiness in preparation for go-live.
  • Provide input to management at TA platform level re co-ordination of environments, package releases, testing.
  • Supporting the operating model design, systems migration process and process re-engineering
  • Assess, understand and manage interdependencies with other work streams
  • Maintain the APAC BOW
  • Assist in co-ordination and MIS of the BOW with the Global Change Team.
  • Contribute to other work-streams as the need arises.
  • Quickly develop solid understanding of the technical systems used to deliver the TA service Act as functional TA SME if required.
  • Promote a 'fintech first' approach when considering manual processes. Automation/efficiency should be the go to model.
  • Development of trusted & collaborative relationships with technology counterparts.
  • Openly share knowledge internally
  • Mentor and regularly engage less experienced team members to drive efficiencies & mitigate risk within our operational processes we deliver to our clients.

  • Opportunity to work on a high profile projects
  • Work as part of a Global Change management team
  • Work in partnership with internal and external parties such as internal senior management, operations, technology and vendors
  • Grow and develop project skills and Transfer Agency knowledge
  • Develop system testing skills.
  • Gain experience in working with a third party vendors and managing senior stakeholders.


Traveling may be required.

Successful candidate will be involved in all aspects of change management, project management & business analysis for key strategic projects in Australia.

In respect of these, they will be responsible for ensuring:
  • Requirements gathering/gap analysis (including facilitation of workshops) and documentation of business requirements (BRD's/Impact Assessments for enhancement requirements) for the system including reporting.
  • Document Operational Models & mapping out of new target operating models, balancing client needs with regulatory requirements & citi's multi-location operational model.
  • Alignment with citi's standard TA product catalogue & ensuring ongoing updates are documented & submitted where required.
  • Manage the planning, preparation and delivery of the testing phases (including functional, regression and Op model testing) for the system and processes, including developing, executing and documentation of test plans, test cases and results.
  • Manage the co-ordination, support and execution of User Acceptance Testing, Model Office & Parallel runs (pre implementation).
  • Working with multiple operational areas in regard to each phase of the project to ensure input, engagement, and that operational requirements are reflected in the project deliverable
  • Working with Operational Readiness in preparation for go-live.
  • Provide input to management at TA platform level re co-ordination of environments, package releases, testing.
  • Supporting the operating model design, systems migration process and process re-engineering
  • Assess, understand and manage interdependencies with other work streams
  • Maintain the APAC BOW
  • Assist in co-ordination and MIS of the BOW with the Global Change Team.
  • Contribute to other work-streams as the need arises.
  • Quickly develop solid understanding of the technical systems used to deliver the TA service Act as functional TA SME if required.
  • Promote a 'fintech first' approach when considering manual processes. Automation/efficiency should be the go to model.
  • Development of trusted & collaborative relationships with technology counterparts.
  • Openly share knowledge internally

Mentor and regularly engage less experienced team members to drive efficiencies & mitigate risk within our operational processes we deliver to our clients.

  • Opportunity to work on a high profile projects
  • Work as part of a Global Change management team
  • Work in partnership with internal and external parties such as internal senior management, operations, technology and vendors
  • Grow and develop project skills and Transfer Agency knowledge
  • Develop system testing skills.
  • Gain experience in working with a third party vendors and managing senior stakeholders.

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