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Looking for an enthusiastic and proactive technician to provide user and technical support to our APAC offices Your new company
At Hays, we are on a journey to become life-long partners to millions of people and organisations. We are proud to be the Industry Leader and understand the important role our people play to ensure we stay the best.
We are bold, agile and open to new ideas and approaches, whether embracing cutting-edge technologies, developing our people, or innovating the way we work. What you'll need to succeed
You will be providing user and technical support for our applications across the APAC region. Your responsibilities will include:
- Providing customer support for all company computer systems and analysing these issues looking for trends and repeat issues
- Liaising with stakeholders regarding day-to-day technical issues with systems and resolve issues raised
- Coordinating and facilitating meetings with vendors and customers to get a solution as quickly as possible
- Accurately maintain administration of support calls
You will have strong critical thinking and problem-solving skills. IT experience in a fast-paced environment, such as help desks and call centres, is ideal What you'll get in return
We work in a rapidly evolving industry and to help support you in navigating these changes and to enable you to work more efficiently, we invest in your training, development and technology, as well as offer a flexible work environment with the opportunity to work between the office and home.
We encourage diversity of thought to create new ideas and innovate our ways of working and our leadership group is committed to helping you develop your skills and career through on-going training, coaching and support, which could include a move to one of our other 33 countries that we operate in.
A career at Hays means working with skilled people from diverse backgrounds, in a great atmosphere and with career advancement opportunities. What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. LHS 297508