Infrastructure Analyst [C10-Officer] 253200

  • Competitive
  • Shanghai, China
  • Festanstellung, Vollzeit
  • Citi China Company Limited 花旗中国
  • 22 Sep 17

Infrastructure Analyst [C10-Officer] 253200

  • Primary Location: China,Shanghai,Shanghai
  • Education: Bachelor's Degree
  • Job Function: Technology
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 17062452


Duties & Responsibilities
  • Working in Wintel daily operation team
  • Working independently on Wintel server (Win-based OS system) and Datacenter daily operation
  • Conduct virtual operation (remote) model to provide 3rd level support on multi-site server management and heterogeneous workstations, which is including server administration, monitoring, proactive maintenance, and problem resolution on Wintel system (Windows, Intel machine)
  • Follow policies and procedures for infrastructure administration and problem resolution
  • Server farm optimization and integration
  • Backup system (VERITAS NBU) management, maintenance and troubleshooting
  • Storage system (EMC) management, maintenance and troubleshooting
  • Wintel and Backup capacity analysis and planning
  • Support project implementation including vendor management, documentation and handover
  • Wintel compliance activity


Given the goals for this position, candidates must have technology expertise on:
  • IT or engineering related university degree
  • Solid Microsoft Win-based knowledge and practical working experience
  • Solid Backup knowledge for various platform, especially on Symantec NBU
  • 3+ years working experience for a daily operation on medium or large environment:
  • Windows 2003 /Window 2008 Active Directory
  • Exchange mail systems
  • Multi-terabyte file systems (preferably EMC)
  • HP/IBM hardware technologies
  • Windows Terminal servers or Citrix servers
  • Backup systems (including tape technology and VTL/PTL)
  • Microsoft Systems patching processes
  • Virtualization experience, VMware ESX, P2V
  • Scripting experience, power shell is preferred
  • Experience on systems monitoring/management tools
  • Experience on project implementation
  • Good English, both oral and written
It is desirable for the candidate to have:
  • Task and process driven. Operational processing sense on change management, problem management and SLA management
  • Experience in a customer-focused technical-support environment or bank industry IT experience
  • Good at communication and good service sense in supporting internal users
  • Hardworking and teamwork. Be available for overtime work
  • Experience with network and security technologies