Technical Merchant Support Engineer (m/f/x) Division Payment & Risk Technical Merchant Support Engineer (m/f/x)  …

Wirecard Bank AG
in Aschheim, Bayern, Deutschland
Festanstellung, Vollzeit
Seien Sie der erste Bewerber
Competitive
Wirecard Bank AG
in Aschheim, Bayern, Deutschland
Festanstellung, Vollzeit
Seien Sie der erste Bewerber
Competitive
Technical Merchant Support Engineer (m/f/x) Division Payment & Risk
Your Duties

  • Integration support with regard to our product platform
  • Configuration of various set-ups in our systems
  • Support for the automation of set-up processes (using scripting, like Perl, VBA etc.)
  • Documentation of solutions developed for customer support
  • Control and monitoring of customer communication and escalation messages
  • Direct customer contact for technical and product-specific questions or issues (2nd level support)
  • On-call service at night and at weekends

Your Profile

  • A good to very good understanding of technical issues
  • Basic knowledge of at least one programming language
  • Basic knowledge of databases
  • Basic knowledge of XML would be advantageous
  • Professional experience in the IT sector would be beneficial
  • Independent analytical approach and work ethic
  • Excellent command of spoken and written English
  • Knowledge of other languages would be advantageous

What we offer

  • Challenging and diverse tasks with scope for introducing your own ideas and experience
  • An excellent working atmosphere in a highly-motivated and successful team with an international company culture
  • Further professional and personal development at one of the world's leading providers of payment processing
  • An attractive salary as well as long-term prospects and a chance for promotion in a successful company that is growing strongly
  • A modern workplace with additional company benefits such as a canteen, fitness area, incentives and staff events


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