Details about the team
Within Cash Management, Implementation & Service (I&S) is responsible for opening and maintaining accounts for corporate clients. The implementation of cash management solutions like Cash Manager, Local and Cross Boarder Pooling as well providing the Service on day to day inquiries is the main activity. The Electronic Banking Support is as well one of the key elements we provide to Corporate clients. The Electronic Banking Support Officer services clients by answering questions via telephone, e-mail or ticket system directly from clients or from front office colleagues and initiate internal activities following from client requests. Questions and enquiries that are handled concern the technical use of Cash Manager, User Manager, FX4Cash, Cash Inquiry, local products and other electronic cash solutions.
Your key responsibilities
Your skills and experience
Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.