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Client Service Manager (f/m/d)

Robert Half Deutschland Eschborn, Deutschland
Gepostet vor 7 Stunden Hybrid Befristet Negotiable

We are looking for a Client Service Manager (f/m/d) for an international banking company based in Frankfurt am Main as soon as possible.

The entry takes place within the framework of temporary employment; you therefore receive a permanent work contract from Robert Half. The support, placement and all of our additional services are free of charge for you as the applicant. In addition, we offer you all benefits that Robert Half provides.

Robert Half has been successfully offering individual personnel services at over 300 locations worldwide for more than 50 years. The experts at Robert Half are passionate about placing you and have specific expertise in the areas of finance and accounting, IT, law and in the commercial sector. Human interaction is our top priority. Professionalism, honesty, integrity and diversity are the foundation of how we think and act.

We value diversity and welcome all applications - regardless of gender, nationality, ethnic or social background, religion, disability, age and sexual orientation.

Robert Half Benefits

  • Free, fast, and needs-based placement (for your dream job)
  • A permanent employment contract
  • Same rights and obligations as the colleagues of the customer companies
  • Attractive social benefits
  • Training and further training by customer companies
  • Contact and networking with the interesting companies

Your Responsibilities as Client Service Manager (f/m/d)

  • Taking ownership of onboardings of new or changing business for our Collateral Services
  • Guiding clients and other involved parties through the onboarding process and ensuring a seamless onboarding experience
  • Building and maintaining strong relationships with our clients and other stakeholders
  • Collaborating with internal and external groups to identify, analyze and proactively resolve issues and exceptions
  • Contributing as subject matter expert to change processes and internal projects
  • Working together with clients and other internal/external parties and ensuring a seamless on-boarding experience
  • Contributing to a constant improvement of the onboarding processes and procedures
  • Setting up clients on our Collateral platform and oversee onboarding steps outsourced to other State Street locations
  • Supporting audits, risk assessments and compliance initiatives by providing relevant data as well as new ideas

Your Qualification and Skills

  • Strong sense of quality and commitment to interact with internal or external clients effectively and professionally
  • Strong communication skills and service orientation
  • Ability to work under pressure (e.g. meeting deadlines, adopting and implementing changes)
  • Excellent attention to detail with high levels of accuracy
  • Bachelor's and/or Master's degree with a focus on business and financial topics or comparable apprenticeship
  • At least 4 years of relevant experience in the financial industry, preferably within collateral management, on-boarding and/or client services
  • Knowledge of financial instruments and the regulatory framework in regards to Collateral industry (e.g. EMIR)
  • Proficiency in English and German
  • Strong knowledge of MS Office applications

Have we piqued your interest?

Then apply online as a Client Service Manager (f/m/d) by citing this reference number 06644-0012988535. If you have any questions, Bettina Buchta from Robert Half will be happy to help you.

Die Robert Half Deutschland GmbH & Co. KG verarbeitet die Daten von Bewerbern, die zur Durchführung des Bewerbungsverfahrens erforderlich sind. Weitere Informationen zum Datenschutz, insbesondere zu Ihren Rechten, finden Sie unter https://www.roberthalf.com/de/de/datenschutzerklaerung und unter https://www.roberthalf.com/de/de/datenschutz-arbeitnehmer-und-selbstaendige-berater. Wenn Sie Fragen zum Datenschutz haben, können Sie uns jederzeit per E-Mail unter privacy-emea@roberthalf.net kontaktieren.

job_description_image
Job ID  06644-0012988535
ÜBER DAS UNTERNEHMEN
Munich, Germany
16300 Angestellte HR & Recruitment
Robert Half ist ein globaler spezialisierter Personaldienstleister im Finanz- und Rechnungswesen, in der IT, im kaufmännischen und juristischen Bereic...
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