Operations Analyst, iBoxx Index Administration

  • Competitive
  • Frankfurt am Main, Hessen, Deutschland
  • Festanstellung, Vollzeit
  • IHS Markit UK
  • 11 Dez 17 2017-12-11

IHS Markit harnesses deep sources of information, analytics and expertise to forge solutions for the industries and markets that drive global economies. Our company partners with clients in business, finance and government to provide the unrivaled insights and perspectives that lead to well-informed, confident decisions. We call this The New Intelligence. IHS Markit serves more than 50,000 key customers in more than 140 countries, including 80 percent of the Fortune Global 500.

Department overview

IHS Markit is a global index provider, with coverage that includes equities, fixed income and economics. We also provide index related services to enable customers to meet custom or bespoke index requirements. We leverage more than 10 years of experience in designing, administering and calculating innovative indices across OTC and exchange-listed asset classes to construct and deliver high quality indices.

iBoxx Indices, the Fixed Income index product offered by IHS Markit, covers the European, Sterling, Asian, and US Dollar investment-grade and high-yield bond markets. In addition, iBoxx by IHS Markit provides global indices, including an inflation-linked index family and emerging markets indices.

IHS Markit and our experienced partners are responsible for the marketing, administration, price consolidation and index production in accordance with publicly available rules and standards. Index values along with a range of associated analytical information are published every day after being subject to a rigorous series of quality controls.


Position summary

The individual will work within the index team to manage the content and delivery of a range of proprietary and bespoke indices primarily in the fixed income space. Quality assurance of our indices is a critical element of the responsibilities for this position.

As part of the daily processes there is a focus on the following:

  • Corporate action research and application to the iBoxx indices.
  • Governance of indices according to public rulebooks and within prescribed regulatory constraints.
  • A forward-looking view of broad market developments with the ability to understand the potential impact our indices.
  • Ability to clearly communicate with internal stakeholders in Frankfurt, London, Delhi, Singapore and New York.

The successful candidate will be able to demonstrate the required experience and/ or academic understanding of fixed income instruments, indices, management of client relationships as well as technical knowledge about the implementation of corporate actions and external vendor management.


Duties & accountabilities

There are four main areas of responsibility:

Data and content managementincluding corporate action analysis, periodic index review, participation in the monthly rebalancing process  and validation of all data content required for index rebalancing process.

Product delivery management including:

  • Validation of index rebalancing and adjustments,
  • Managing of delivery schedules,
  • Quality assurance of index rebalancing and adjustments, and
  • Complying with both internal and external service agreements.

Customer service including:

  • Clear communications to internal and external clients, and
  • Delivery of new index solutions and projects within agreed service levels.

Quality Assurance including:

  • Understanding and being able to perform the basic functions of the job.
  • Reviewing and challenging the existing processes to insure continuous improvement in the delivery of index data both in terms of accuracy and timeliness, and
  • Developing and/or supporting the introduction of new measures to ensure quality throughout the end-to-end process of delivering indices to our clients.


Business competencies

Education and experience

  • Analytical, quantitative and problem-solving abilities.
  • Thorough understanding of financial instruments and corporate actions.
  • Experience within the finance industry, preferably related to fixed income.
  • Excellent skills in Microsoft Excel and other standard office software are required. Knowledge of VBA and SQL is advantageous.

Commercial Awareness

  • High degree of commercial awareness. Needs to be motivated by commercial impact.
  • Previous experience in dealing with external and internal clients is beneficial.


Personal competencies

Personal impact

  • Focused on delivery.
  • Attention to detail, but able to recognized possible changes to the process to increase efficiencies.
  • Proactive and able to work independently with minimal supervision.
  • Display energy, drive and stamina, be open-minded, flexible and willing to adapt to challenging situations.


  • Must be a strong communicator both written and verbally.
  • Excellent interpersonal skills.


  • Must be a team player; the team, that provides global support coverage is small. Ability to handover, support and share knowledge on subjects across time zones is a key aspect of our successful delivery.