Algo Application Support, Associate Algo Application Support, Associate …

Morgan Stanley
in Hong Kong, Hong Kong, Hong Kong
Festanstellung, Vollzeit
Letzte Bewerbung, 27 Jun 20
Competitive
Morgan Stanley
in Hong Kong, Hong Kong, Hong Kong
Festanstellung, Vollzeit
Letzte Bewerbung, 27 Jun 20
Competitive
Algo Application Support, Associate

Morgan Stanley’s Production Management function is hiring a Level 2 Algo Application Production Support Associate in Hong Kong. The team is responsible for ensuring the stability of these business critical client and server-based application processes and their associated infrastructure.
The team performs the following tasks:
- Proactive & reactive real-time monitoring of processes, connections & trade flows
- Investigation of user queries via log file and process interaction, e.g. session drops, order issues, flow breaks, booking issues.
- Managing incidents by running conference calls, working closely with development teams, notifying the business and or compliance, tracking the failures and following up post event.
- Escalating problems to core development and engineering groups in a timely manner.
- Proactive & reactive ready-for-business checks
- Liaison with other internal departments where appropriate.
- Identify and build tools / scripts to aid in day to day tasks
- Work as a global team by following the sun support, standardizing documentation / tools and knowledge sharing.


Qualifications:


Skills Required
- A highly motivated, self starter who is happy working for demanding clients
- with excellent communication and interpersonal skills with a professional ownership of issues
- Strong technical, analytical and problem solving skills with the ability to clearly present technology to a non technical audience
- Understanding of Equity products and trading concepts
- Knowledge of the FIX protocol
- Good understanding and hands on experience in Unix
- Good understanding of relational databases and SQL syntax. (Sybase database experience an advantage)
- Scripting skills eg perl, cgi, ksh, python

Skills Desired
- Computer Science Degree (or equivalent)
- Familiarity with Algo trading
- Familiarity with IT infrastructure, networks, storage, unix system administration etc.
- Prior application support experience / trade floor exposure
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