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Analyst/ Senior Officer, Specialist, Operations, Payment Investigation

DBS Bank (Hong Kong) Limited
Hong Kong
Gepostet vor 5 Tagen Permanent Competitive
See job description for details
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities
  • Responsible for processing of Investigations, Telecom and transaction screening and related activities in accordance with the established procedures & risk control, bank policies & guidelines, service standards
  • Handle the receipt of customer instructions and the confirmation with customers in accordance with the established procedures and risk control, bank policies & guidelines, service standards
  • Handle and respond to inquiries / requests from internal / external partners, customers, on transaction processing and related matters
  • Conduct UAT of various projects and initiatives
  • Provide suggestion for streamlining operational procedures, increasing productivity, enhancing operational control, achieving resource utilization (for surge of volume) by means of DBS Management System continuously
  • Perform independent reconciliation / stock checking exercises, e.g. general ledger reconciliation
  • Escalate exceptional / outstanding / suspicious transactions to section manager and other relevant parties for necessary action per the Incident Management Policy
Requirements
  • Experience in payment investigation or payment operations
  • Good knowledge of banking operations, fast payment and remittance processing preferable
  • Conversant with SWIFT and RTGS operations
  • Conversant with the regulatory requirements pertaining to payment, remittance processing
  • Strong senses of risk control and management
  • Public holiday duty may be required
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.
Job ID  WD41516
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