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Officer, Specialist, Operations, Account Services, Corporate Banking

DBS Bank (Hong Kong) Limited
Hong Kong
Gepostet vor 14 Tagen Permanent Competitive
See job description for details
Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responbility
Corporate Account Services
Process Management
  • Handle and process requests for CIF creation, account opening, change of mandate, change of address, miscellaneous account maintenance and related activities in Account Opening System (AOS), Finacle System, Imaging and Archival Hong Kong System (IAH) in accordance with the established processing/control procedures, operating Delegation of Authorization (DoA), service standards
  • Handle and respond to inquiries/requests from internal/external partners/customers on service and account services processing of related matters
  • Handle general clerical tasks, such as scanning of documents, reconciling of work done, filing, etc
  • Give suggestion for streamlining operational procedures, increasing productivity, enhancing operational control, achieving resource utilization (for surge of volume) by means of Management Tool Kit (MTK) continuously
Compliance and Risk Management
  • Adhere and comply with the rules, guidelines and regulatory requirement of the Bank, HKMA, MAS, etc pertaining to the operations, e.g. AML, Code of Conduct, Information Security
  • Comply with User Development and/or Managed Applications (UDMA) Policy requirement as well as UDMA governance process, control and support tasks, if required
  • Escalate exceptional/outstanding/suspicious transactions to unit/section manager and other relevant parties where appropriate for necessary action per the Enhanced Incident Escalation/Incident Management Policy
Team Management
  • Provide coordination and work collaboratively with section members in completing the section's responsibilities
  • Promote and encourage open and good communication amongst all levels of members
Project Management and Others
  • Support system enhancement for various systems to perform user acceptance tests, live verifications, drill tests, etc
  • Support preparation of FATCA, Common Reporting Standard (CRS), Deposit Protection Scheme (DPS) and various reporting to regulators
  • Support the preparation of periodic performance, productivity, risk matrix reporting to management
  • Support any initiatives, new services, ad-hoc tasks and perform coordinator role as designated (e.g. BCP coordinator, PC coordinator, housekeeping coordinator, etc)
Requirement
  • Minimum AL or above; Degree or related Diploma preferred
  • At least 2 years of relevant working experience
  • Experience of banking operations and practices (e.g. Cash products' knowledge)
  • Accuracy and thoroughness in work
  • Good senses of risk control and management
  • Result and customer service oriented
  • Positive attitude, creative and innovative
  • Self-motivated with good analytical mind and problem-solving skills
  • Good interpersonal, communication and presentation skills
  • Good team player, supportive and flexible to take up departmental tasks
  • Good PC knowledge and skills
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.
Job ID  WD43550
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