Service and Implementation Manager Service and Implementation Manager …

BGC Search
in Hong Kong, Hong Kong, Hong Kong
Festanstellung, Vollzeit
Seien Sie der erste Bewerber
35k to 55k
BGC Search
in Hong Kong, Hong Kong, Hong Kong
Festanstellung, Vollzeit
Seien Sie der erste Bewerber
35k to 55k
The company is an internationally well-known MES system solution provider, providing many advanced manufacturing companies-especially high-tech discrete manufacturing companies. It leverages its strong network and infrastructure, resources and talents to grow its key businesses in the Semiconductor Solutions Segment, Materials and SMT Solutions.

Responsibilities

  • Establish and lead a MES implementation and service team.
  • Organize and manage MES implementation project at customer.
  • Provide the best service to customers after project acceptance.
  • Maintain a good relationship with customer.
  • Cooperate with external implementation partners and manage them well.
  • Maintain a good communication and cooperation with the implementation team at the headquarters and feedback the product problems occurred at the local customers to the headquarters in a timely manner and urge them to be resolved in time.
  • Work with the sales team to calculate and provide the project cost budget to the bidding project in time.
  • Continuously improve the service/implementation or introduce new service/implementation methods, control and manage the cost and quality of service, and continuously improve customer satisfaction.

Requirements

  • Bachelor or above, major in Software Engineering, Information technology, Computer Science, Electronics, MBA, Automation, Industrial Engineering or Machinery
  • CET 4 or above, competence of oral and written English.
  • Strong leadership and good communication skills.
  • +5 years software and manufacturing experience in electronics manufacturing industry
  • Good customer service awareness.
  • Able to frequently travel.

Interested candidates please click "APPLY NOW" for application with updated CV or Send your updated CV to Francis @bgc-group.com

*Personal data collected will be used for recruitment purpose only

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