• Competitive
  • Hong Kong
  • Festanstellung, Vollzeit
  • HSBC
  • 2019-03-19

Strategic Business Change Consultant - Business Banking

  • Vollzeit
  • Hong Kong
  • 19 Mär 19

Strategic Business Change Consultant - Business Banking

Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

Through Business Banking our global network offers comprehensive support and services to businesses in the SME market. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Product Specialists provides a range of end-to-end solutions designed to help small and large businesses reach their potential.

We are currently seeking a high caliber professional to join our team as Strategic Business Change Consultant.

Principal responsibilities

The Commercial Banking Strategic Business Change team are an integral part of the Commercial Banking Chief Operating Office and are responsible for delivering Commercial Banking's strategic change initiatives in line with the Global Commercial Banking Strategic Business Outlooks. The team support end to end change of large strategic agile programmes, define, implement and embed innovative and digital solutions and reengineer processes so that Commercial Banking can provide a market leading service to our customers. The team has a high degree of exposure to Senior Management at a Global, Regional and Country level and works collectively with them to identify and resolve business problems and maximize business opportunities

Strategic Business Change Consultant acts as Commercial Banking's change agent, supporting the implementation of the Commercial Banking and Group strategy and is committed to making change a source of sustainable competitive advantage for HSBC. The Strategic Business Change Consultant will need to support the shaping, execution and embedding of change across the business, thus delivering a unified change experience to Commercial Banking. They are expected to have knowledge of Group strategy and the challenges or risks the Group faces.

This requires the Strategic Business Change Consultant to operate in the following way:
  • Work relatively independently and have the gravitas and acumen to work with business stakeholders. They should be confident to challenge the business, where appropriate
  • Be self motivated and driven but able to manage and work in a team whenever required. He or she may not be subject to close supervision
  • Be easily accessible and available to support global business needs, ensuring they are reactive to Commercial Banking's needs. Typically he or she should have high energy and sense of urgency with the ability to learn quickly and assimilate information
  • Work closely with and get support from global businesses and global functions to help shape and deliver the change. He or she should be able to connect the dots between businesses, regions, priority markets and countries for the business
  • Be able to cope and bring structure to ambiguous situations and problems. He or she will be expected to adopt an agile and flexible approach to work. Ideally, the role holder should have the ability to move between modes of thinking, for instance strategic to analytical, board to drilldown

  • Understanding of Innovation within the industry
  • Good knowledge of the external environment such as regulatory, political and competitors
  • An understanding of HSBC Group structures, values, behaviours, processes and objectives
  • A good view of the Commercial Banking business and varying degrees of appreciation for strategy, capabilities, enabling technologies, and governance
  • Knowledge of Commercial bank's business model such as the customer proposition, the channels and operations, and the key financial performance drivers
  • Strong knowledge of business change functionally, operationally and financially
  • Good financial and commercial acumen and the ability to understand and contribute to business cases
  • Includes ability to appreciate complex business problems and apply some commercial sense
  • Proven experience of successfully supporting the shaping and executing against a global business strategic change agenda
  • Substantiated experience of working under the Agile project methodology
  • Scrum master experience and working directly with fintech's would be beneficial although is not essential
  • Experience of working on digital transformation programmes, working closely with technology colleagues to deliver digital products
  • Experience of having been involved in the management and control of multiple complex global
  • Programmes or business transformation which have ambitious goals and high change requirements
  • Proven experience of positive, challenging interactions with senior stakeholders across the group
  • Proven ability in working across multi-disciplinary and multi cultural diverse work environments
  • Strong analytical background and proven ability in analytical rigor
  • Knowledge or experience of operating iterative delivery techniques at scale
  • Successful experience in developing and retaining critical talent and building an effective team
  • Experience of contributing to the development of Target Business and Operating Models and transformation business case from bottom up and to down
  • Master's degree in related field or commensurate practical experience
  • Good working knowledge of functional area in an operational or consulting capacity
  • Industry recognized technical certifications such as Project Management Professional, Certified Business Analysis Professional, Master Black Belt Six Sigma, The Open Group Architecture Framework
  • Industry recognized Commercial Banking and Risk domain certification

You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

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