Technical Analyst 12 months renewable contract Technical Analyst 12 months renewable contract …

Protiviti Hong Kong
in Hong Kong
Befristete Anstellung, Vollzeit
Seien Sie der erste Bewerber
Negotiable
Protiviti Hong Kong
in Hong Kong
Befristete Anstellung, Vollzeit
Seien Sie der erste Bewerber
Negotiable
Cloud software support engineer who works with software developers, Infrastructure team and managed service providers, and IT staff to support the software needed by various business applications.

Protiviti are looking for skilled candidates for the following role:

The Company

Insurance company with Global presence

The Role

Functional Duties (75%)

  • Be responsible for the technical support and maintenance of the software and their environments to support the business applications of; manage the assign team and external vendors to maintain the software at a high level of availability
  • Be responsible to refresh and enhance the software to the latest version and technologies in order to give a stable and cost-optimal environment for the business applications and services.
  • Assist team leader to provision resources, select an appropriate deployment model, direct testing protocol to validate infrastructure in particular, and monitor performance after release. Tasks might include, results analysis, problem troubleshooting and issue communication back to the projects team.
  • Implement and maintain automation and maintenance in the various environments, systems and services.
  • Provide incident support and on-call service for the system and services, Develop/Identify, implement and maintain system management tools that mitigate manual effort
  • Implement automated management features, such as performance monitoring, diagnostics and failover and availability capabilities;
  • Assist team leader to review related changes, assess risks for all changes while maintaining high availability within the environment.
  • Work with other IT staff and external vendors in assigned project activities.
  • Assist team Leader to evaluate the software to assess their features and sophistication that would meet business and IT operation requirements
  • Develop and review the design of the IT solutions with focus on the software solutions and their suitability in IT environments

Your Profile

  • 5-8 years of relevant experience
  • University Graduate / Higher Diploma or equivalent.
  • Comprehensive background and hands-on experience in OS administration, such as Linux and Windows, storage and network device installation, provisioning and monitoring.
  • Strong knowledge of virtualization/container technologies, such as VMware, Docker and Kubernetes;
  • Ability to identify, assess and integrate various open source technologies and cloud services;
  • Strong experience with a range of automated provisioning and configuration management tools such as traditional scripts, as well as more specific tools such as Azure Resources Manager, Terraform, Jenkins etc;
  • Bilingual (English and Chinese)

Apply Today

To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.

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