• Competitive
  • Hong Kong
  • Festanstellung, Vollzeit
  • HSBC
  • 2019-03-23

Technical Specialist - HSBC Operations, Services and Technology

  • Vollzeit
  • Hong Kong
  • 23 Mär 19

Technical Specialist - HSBC Operations, Services and Technology

Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as Technical Specialist.

Principal responsibilities
  • Carry out Middleware product installation and administration according to Group standards
  • Be part of a troubleshooting roster providing out of office hours support for production support issues in later phases
  • Develop scripts and configure tools to automate housekeeping and monitoring, including capacity management and planning, backup and job scheduling
  • Conduct performance monitoring and tuning
  • Maintain High-Availability and Disaster Recovery solutions
  • Work closely with application teams, business users and external parties, provide consultancy services and technical advice if required
  • Create and maintain Middleware product installations, configurations and administration documentation
  • Test scripts for infrastructure products and upgrades, and build automation interfaces between systems

  • University graduate with a relevant IT degree
  • Knowledge of platform environments on which Middleware is run
  • Good degree of experience in IT project management with a track record to ensure successful implementation of each system
  • Able to liaise effectively with a wide variety of personnel across the organization
  • Effective communication skills with the ability to build and maintain relationships at all levels
  • Able to work under pressure and meet tight deadlines
  • Able to work occasionally during out of office hours, including weekend days and nights
You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.