Support Specialist Support Specialist …

Standard Chartered Global Business Services Sdn Bhd
in Kuala Lumpur, Federal Territory, Malaysien
Festanstellung, Vollzeit
Seien Sie der erste Bewerber
Competitive
Standard Chartered Global Business Services Sdn Bhd
in Kuala Lumpur, Federal Territory, Malaysien
Festanstellung, Vollzeit
Seien Sie der erste Bewerber
Competitive
Support Specialist
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.


Our Ideal Candidate
  • Worked extensively in an application support environment for around 6-8 years, preferably with some exposure in handling enhancements
  • Should have hands on experience in ITIL processes & tools around it, preferably remedy;
  • Should be able to balance business and systems knowledge effectively.
  • Strong team player, effective in communicating internationally and used to working closely with clients/users. Ability to involve multiple groups (like DBA's, Unix administrators) into a discussion to resolve current issues in hand.
  • Should be willing to work in shifts including Night shift, 24/5 and weekend activities; must understand Shift rota process
  • Able to handle full shift single handedly
  • Experience in monitoring batches and resolving incidents associated with batches.
  • Experience in making changes and releasing code into production
  • Experience in doing root cause analysis and taking the issues to closure.
  • Hands on experience in Java, J2EE (Struts/Hibernates) OR .net development
  • Operating System: Linux, Windows
  • RDBMS: Oracle (most preferred) / MS SQL / Sybase
  • Scheduling tool: Autosys /Control -m
Would be a plus,
  • Hands on in python, unix shell scripting
  • Exposure to ITRS Geneos
  • Exposure to banking or financial markets systems support, especially on wealth management functionalities
  • Exposure to LDAP, MQ

Apply now to join the Bank for those with big career ambitions.
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