Technical Support Manager – FSTS PSS - Retail Technical Support Manager – FSTS PSS - Retail …

Standard Chartered Global Business Services Sdn Bhd
in Petaling Jaya, Malaysien
Festanstellung, Vollzeit
Seien Sie der erste Bewerber
Competitive
Standard Chartered Global Business Services Sdn Bhd
in Petaling Jaya, Malaysien
Festanstellung, Vollzeit
Seien Sie der erste Bewerber
Competitive
Technical Support Manager – FSTS PSS - Retail
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.


The Role Responsibilities

• Delivering stable and improving client outcomes with a reliable and secure service.
• Monitoring & measuring outcomes with system & service metrics.
• Analysing data for service improvements and automation recommendations.
• Leading re-engineering efforts with technical specialists, development team, and business leads to improve technology & business outcomes.
• Using DevOps tools and process to increase speed in delivering value.
• Engaging and facilitating activities in Technology Operations, including processes under Incident/ Problem/ Change Management, Monitoring, Service Continuity, Capacity Planning and Security reviews.

Our Ideal Candidate

• Familiar with operating systems such as Linux, AIX, Windows, iOS and Android.
• Programming/scripting language such as Java, Bash, Python, or Ruby
• Real-time messaging/ integration (Kafka, Nifi), Ingestion/ Batch (Oozie, Sqoop, Talend)
• Resource Management (Yarn/Kubernetes)
• Cluster Admin & Security (Ranger, Falcon, Knox & Ambari)
• Data Management (HDFS, Hive, HBase, Solr, Elasticsearch)
• CI/CD tools such as Ansible, Chef, Puppet, Jenkins and Docker.
• Great at solving problems, debugging, and designing and implementing solutions to complex technical problems.
• Very strong verbal and written communication skills.

Apply now to join the Bank for those with big career ambitions.
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