Business Analyst

  • 5500
  • Singapur, Singapore
  • Befristete Anstellung, Vollzeit
  • Credit Agricole CIB
  • 19 Okt 18

Crédit Agricole Corporate and Investment Banking (CA-CIB) is the CIB arm of Crédit Agricole Group, world’s 11th largest bank by total assets. Our Singapore center is one of the 3 main IT Hubs for CA-CIB's worldwide business. We work daily with international branches located in 33 countries by: - Envisioning and preparing the Bank’s futures information systems - Partnering and supporting core banking flagships and transverse areas in their large scale development projects. - Providing premium In-house Banking applications, This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

Summary of the position:
Part of the Quality Reporting & Process efficiency team in coordination with GRM management, Filiere Tiers Owner, PARK committee stakeholders and IT contacts for Kiwis / Kiwis BI / RPA (Robotics Process Automation), the Senior Business analyst is in charge of performing project management & Business Analysis for GRM SGP, of ensuring all monitoring processes are accurate and of liaising with IT to make Kiwis/NPR evolve with GRM needs, in particular in the context of RPA implementation within GRM Singapore.

Main responsibilities:
Business Analysis 

Redaction of Business Needs for Kiwis/Kiwis BI/NPR as well as for evolutions relating to RPA (Robotics Process Automation)  Animation & Participation of workshops to identify requirements  Redaction & Validation of Detailed Functional Specifications and Robotics Process Documentation  Preparation, Execution and follow-up of User Acceptance Test phases  Preparation of Go Live Releases  Change Management  Participation to various projects or phases of project involving GRM Singapore applying project management methodology (including Agile methodologies for RPA)

Project Management 

Being responsible of specific projects in GRM Singapore  Ensure the completion of all projects phases from end-to-end  Making the liaise and ensure relevant communication with projects stakeholders  Inform management and team mates about projects progress  Taking care about the planning, deliveries, meetings, milestones linked to the projects

BI / Tools management 

Conception of metrics, reports and tools, especially with regards to the implementation of RPA within GRM Singapore  Plan and monitor the status of requests received by the team and ensure the completion in the defined dead lines  Optimization & automation of reports  Provide data reports & business analysis

Processes Monitoring and Follow-up

Maintain & optimize existing reports / tools  Inform the Management of tasks accomplishment and status & Escalate issues if necessary  Improve processes efficiency within GRM SGP  Data Management of the software used within GRM SGP  Coordination with others services of CACIB (IT, BL, FT, Countries …)

IT follow-up 

Follow-up of bugs identified in production 

Follow-up of system incident


Legal and Regulatory Responsibilities:
 Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.  Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.


Main requirements
 Minimum 4 years of relevant Business Analysis experience  Excellent Business Analysis skills: gather and elicit business needs, functional specifications, process mapping, data mapping, UAT conception/execution  Very good knowledge of AML/KYC business/process  Very good knowledge of Corporate/Investment Banking Middle-Office and Back-Office processes  Very good knowledge of IT environments, especially Robotics Process Automation  Experience in Project and Data management  Excellent analytical and synthesis skill  Self-motivated and excellent team player  Excellent written/verbal communication skills with all stakeholders (business, IT, management)  Rigorous in his/her work  MS Office, MS Visio, SQL Builder and VBA, Quality Center, JIRA