Cluster Manager, Mortgage
- Manage, lead and coach 2 to 3 Mortgage Specialist Teams to achieve cluster home loan targets and other growth and cross selling objectives.
- Provide direction, strategy and execution to drive respective mortgage team performance and productivity
- Develop strong and tight relationship with key personnel in real estate agencies, developers and other business sources.
- Ensure quality service and operational effectiveness, engage internal stakeholders to resolve issues in relation to loan matters.
- Lead in the monetization of digital builds
- Build long-term rewarding customer and corporate relationships and provide excellent after-sales service
- Supervise the Mortgage Specialist teams to ensure compliance to the Bank's internal policies, business processes and regulatory requirements
- Possess a university degree from a recognized institution with at least 10 years of experience in the mortgage industry.
- Strong communication and interpersonal skills, proven leadership and people management technique
- Focus and resulted oriented