Customer Service Officer - Part Time
Front-Line Associate (Part-time) - Singapore
Are you looking for a part-time role that takes your customer service skills to a whole new level? Are you ready to unleash your potential in a global business that is committed to moving money for better? Join Western Union as a Front-Line Associate (Part-time). Motivated by our values: purpose driven, globally minded, and trustworthy & respectful
We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We're a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen. Better starts and ends with the customer
You will ensure our customers receive an exceptional welcome that matches our professional services. You'll advise them on the ways we can help them and process their transactions efficiently and securely. Your role is to ensure that all transactions are performed in accordance with compliance rules. Your work will contribute to our purpose to grow economies and realize a better world.
Here are some skills, attributes, and qualifications you will have:
Join us, and let's move money for better
- Strong communication skills, proficient in the English language
- Customer service and money transfer operations experience
- Experience in cash management
- Proactive problem-solver
- Experience with MS Office programs
Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It's an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you're ready to unleash your potential to help drive change through bottom-up innovation, apply now.
We're a company on the move, and we want our people to grow and develop. You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.