Executive, Life Insurance (Policy Servicing) Executive, Life Insurance (Policy Servicing) …

NTUC Income Insurance Co-operative Ltd
in Singapur
Festanstellung, Vollzeit
Letzte Bewerbung, 21 Sep 20
Competitive
NTUC Income Insurance Co-operative Ltd
in Singapur
Festanstellung, Vollzeit
Letzte Bewerbung, 21 Sep 20
Competitive
NTUC Income Insurance Co-operative Ltd
Executive, Life Insurance (Policy Servicing)
The Life and Health Operations department plays a pivotal role in ensuring we provide our customers with affordable and comprehensive life and health insurance products, with efficient processes to allow optimal services to our customers.

As part of the Life Insurance Policy Servicing team, your key responsibilities include the following:
  • Verify policy liability, compute and determine the policy value payable for various transactions such as policy loan, cash benefits, deposit withdrawal and policy reinstatement based on policy cover and management guidelines
  • Recommend payment of policy benefits and approve those within assigned authority limit
  • Ensure that the policy servicing activities are processed within the target time set by providing guidance, support and training of staff under job holder's supervision
  • Producing and verifying regular reports with high level of accuracy
  • Handle incoming enquiries and servicing issues
  • Gather and review user requirements for identified system enhancements in relation to process review
  • Perform end-to-end system testing, including resolution of system defects/bugs
  • Work closely with other departments and internal/external stakeholders to ensure smooth delivery of service
  • Participate in ad-hoc duties and project(s) as assigned by supervisor


Qualifications
  • Obtained a Diploma or Degree in any field
  • Candidates with at least 2 years of experience in insurance policy servicing preferred
  • Proficient in Microsoft Office suite
  • Excellent written and oral communication skills
  • Able to work independently and in a team, willing to take on extra duties when necessary
  • Ability to maintain confidentiality of sensitive information


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