IT Business analyst transactions compliance

Role and responsibilities

• Requirements definition – gather, analyse and validate business, functional and non-functional requirements, with the objective to meet business goals, regulatory demand and operational risks faced by the Bank
• Solution design – translate the requirements to high level design and prepare detailed specifications on core and ancillary system functionalities relating to filtering, screening, lists, workflows and interfaces
• Solution implementation – configure the systems (including scripting) to realize the solution or work with external provider to deliver the solution
• Functional testing – prepare the test plan, test cases and test data/files, then execute the testing, review the test results, raise defects and report test progress.
• System integration testing – lead and conduct end-to-end system integration test with upstream and downstream systems
• User acceptance testing – lead and manage user testing and secure sign-off
• Defect management – drive end-to-end defect life cycle from reporting, troubleshooting, resolution, retest and closure, working independently, or with internal teams and external vendor
• User training and documentation – prepare training documentation and conduct end user training
• Fine-tuning – Perform alert volume assessment and operational impact analysis, and based on which fine-tune good guys setup to minimize false positives
• Production deployment – prepare release document, set up user access, raise change request, and work with Application Production Support (APS) to deploy the change to production, perform post sanity check and monitoring
• Provide Level 3 support to users or other internal teams on production incident management – trouble-shooting and recovery
• Provide Level 3 support on problem management – fine-tune or revamp existing solutions to deliver permanent fixes for production problems
• Occasionally, support production deployment and system maintenance in evening or week-end

• Experience with  Filtering tools e.g., EastNets Side SafeWatch, Accuity Fircosoft, SWIFT message archival tool e.g. EastNets Side Reporting.
• Knowledge of AML and CFT
• Functional knowledge of domestic and cross-border payment products and processing – low value payment, RTGS, telegraphic transfer, direct debit, cash and cheques, and their derivative products.
• Proficient with OS environment (Unix, AIX and Windows), shell/batch scripting, FTP (Axway CFT, SFTP), Middleware (MQ series, Web Sphere, JBoss, EWS), Database (Oracle, SQL server), SQL Reporting tools.
• Able to liaise and co-ordinate with Bank infrastructure teams on technical topics such as security vulnerability remediation/patching, new infrastructure setup and capacity planning
• Able to use standard IT tools for project management, reporting and change control processes (ServiceNow, Clarity, JIRA etc.)