NTPA L2 Support NTPA L2 Support …

Credit Suisse
in Singapur, Singapore, Singapur
Festanstellung, Vollzeit
Seien Sie der erste Bewerber
Competitive
Credit Suisse
in Singapur, Singapore, Singapur
Festanstellung, Vollzeit
Seien Sie der erste Bewerber
Competitive
Credit Suisse
NTPA L2 Support
We Offer
To provide Second level investigative support for all applications that Mainframe Application support team is handling. Provide on-site and dial-in support as required in solving application issues.

  • Able to run production incident life cycle, performing root-cause analysis and follow through till resolution co-coordinating with Development and Infrastructure teams; Should be an excellent communicator with demonstrable ability to work across teams and with management.
  • Develop expertise in key Operations applications and provide on-the-ground assistance for all projects for the Operations IT teams.
  • You will become a part of development & support teams undertaking design, coding, testing and implementation for in-house Operations Cash Securities systems.
  • You will co-ordinate with infrastructure and other development/support teams on periodic power down activities, infrastructure upgrades and Disaster Recovery Testing.
  • You will co-ordinate implementation of audit and compliance requirements for Group Operations Solution Delivery (GOSD) applications.
  • You will be responsible for establishing and driving Service Improvement Plans as required.


You Offer


  • You have a Bachelors/Master's degree in Information Technology/ Computer Science.
  • You have 5+ years of application support experience.
  • You have deep knowledge of Cash Securities functions within Investment Banking.
  • You are a fast learner with excellent problem solving and analytical skills.
  • You are able to develop a team.
  • You have exposure in handling vendor service.
  • You are well versed in these technologies - Mainframe z/OS, CICS, DB2, JCL, COBOL / Business Objects.
  • ITIL V3 Foundation Certified
  • ITIL V3 certified in core areas like OSA and CSI is an added advantage.


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