Senior Associate/Associate, Support Analyst, Group Consumer Banking and Big Data Analytics Technology, Technology and Operations Senior Associate/Associate, Support Analyst, Group  …

DBS Bank Limited
in Singapur
Festanstellung, Vollzeit
Seien Sie der erste Bewerber
Competitive
DBS Bank Limited
in Singapur
Festanstellung, Vollzeit
Seien Sie der erste Bewerber
Competitive
Senior Associate/Associate, Support Analyst, Group Consumer Banking and Big Data Analytics Technology, Technology and Operations
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.


Key Accountabilities
  • Manage, monitor and operate the system to ensure all business functions are running smoothly.
  • Work across teams to continually review, provide feedback, implement best practices to improve the efficiency of the systems and drive future innovation.
  • Manage on-going changes while retaining high levels of service availability to our customer/user base.
  • Pragmatically identify root cause for production incidents and lead to implement necessary actions to prevent recurrence.
  • Automate the system operations to reduce Toil and attain high level of efficiency.
Responsibilities
  • Ability to perform business analysis, impact analysis in a structured manner.
  • Analyze and respond to queries and issues raised by end users in an effective and timely manner.
  • Coordinates with Vendor for solution delivery and release upgrade.
  • Perform duties relating to system maintenance to ensure smooth usage of application and adherence to compliance
  • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
  • Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
  • Participate in system design consulting, platform management, and capacity planning
  • Create sustainable systems and services through automation and uplifts
  • Balance feature development speed and reliability with well-defined service level objectives
  • Conducting post-incident reviews
  • Write operation documentation and knowledge base of known issues with solutions
  • Ready to participate in 24x7 SRE on-call rotations and escalation workflows as needed, such as an occasional weekend
Qualifications
  • 6+ years of experience with Degree in Business Information Science, Computer Science or Engineering disciplines.
  • Strong Knowledge in Databases such as Oracle PL/SQL, Maria DB,
  • Good knowledge in Unix shell scripting or Python.
  • Ability to program (structured and OO) with one or more high level languages, such as Python, Java, C/C++, Ruby, and JavaScript.
  • Hands-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Grafana, Data Dog, Prometheus, Splunk, Elasticsearch, AppDynamics.
  • Minimum3 years of experience in IT application support in banking industry.
  • Excellent interpersonal and Communication skills.
  • Experience working in an Agile (SAFE or Kanban) environment preferred.
  • Able to articulate well on solution(s)
  • Able to work as a team
  • Ability to work under pressure and multitask
  • Willing to learn new technologies.
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
DBS Bank Limited logo
Ähnliche Jobangebote
Mehr Jobangebote ansehen
Close
Loading...
Loading...