Senior Associate / AVP, Management Reporting & Project Management Specialist, Wealth Management Operations, Service Excellence Team, Technology & Operations Senior Associate / AVP, Management Reporting &  …

DBS Bank Limited
in Singapur
Festanstellung, Vollzeit
Seien Sie der erste Bewerber
Competitive
DBS Bank Limited
in Singapur
Festanstellung, Vollzeit
Seien Sie der erste Bewerber
Competitive
Senior Associate / AVP, Management Reporting & Project Management Specialist, Wealth Management Operations, Service Excellence Team, Technology & Operations
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.


Responsibilities
Project Management
  • Lead End to End Project/Program management and milestone management
  • Ensure projects are delivered on time, with quality and within budget.
  • Escalate risks on projects, like delay, increase in costs, and so on.
  • Anticipate and analyse any impact from project initiated by business.
  • Assist with User Requirement Request and Reviews
  • Manage Root Cause Analysis on defects, as well as during identification of underlying problems.
  • Collaborate with the teams on any BAU processes and support the teams.
  • Participate in UAT including preparation of test case plan, test scripts, testing progress monitoring and status updates
  • Conduct End User Training
  • Propose and implement customer oriented solutions to improve overall service delivery.
  • Assist management in regular processes review performed within the Wealth Operations.
  • Ensure a low level of operational errors and proper control of Overtime.
  • Follow DBS standards on Risk Management, Security and all Corporate Project Management methodologies

BCP
  • Serves as Main/Backup BCP Co-ordinator for WMO
  • Co-ordinate and manage end to end BCP related activities for WMO including fire drills, power shutdown, tabletop exercise, year attestation etc

Management Reporting/Adhoc Tasks
  • Prepare daily, weekly, monthly and adhoc reporting requests including BCC, STP Numbers for area of responsibility through dashboard and scorecards
  • Perform Business holiday calendars checks
  • Assist with DCFC Marcos updates
  • Organise and co-ordinate people engagement activities such as EXSA Award,
Requirements
  • Degree Holder with at least 4-5 years of relevant project management experience in Wealth Management preferred
  • Hands-on experience with Avaloq System
  • Experience/Knowledge in Wealth Management Operation Processes will be an advantage
  • Excellent interpersonal, written and verbal communication skills with a positive working attitude
  • Ability to work and cope with pressure with accuracy and commitment
  • Ability to multi-task and manage various projects elements simultaneously
  • Systematic and meticulous with an eye for details
  • Highly Proficient in MS Word/Excel/PowerPoint
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