• Competitive
  • Singapur, Singapore
  • Festanstellung, Vollzeit
  • OCBC Bank
  • 2018-11-12

Service Assistant - Wholesale Corporate Marketing

Service Assistant - Wholesale Corporate Marketing

Roles & Responsibilities:
  • Daily fixing of loan rates with customers in the Wholesale Corporate Marketing Department
  • Attending to customers' inquiries and requests for all loan drawdown, rollovers, FD placements, funds transfer, foreign exchange transactions and other operational transactions
  • Ensure strong and optimal customer service support and seamless customer rapport. Acts as liaison with various internal operational departments in resolution of customer related issues
  • Maintain customer information including updates of Banking mandates
  • preparing monthly team reports and loan utilization report
  • Creation/ update of customers information into the system to meet regulatory requirements
  • Maintain the Customer to Customer information in the system
  • Handle opening of accounts
  • Other operational duties and ad hoc projects , including documentation and administrative support, as may be assigned from time to time
*LI-SS

Qualifications
Requirements:
  • Candidate must possess at least a Diploma or Advanced/Higher/Graduate Diploma in any field.
  • At least 3 year(s) of working experience in the related field is required for this position.
  • Has customer service experience
  • Good Communication skills
  • Strong in written and spoken Mandarin
  • Good attitude
  • Results-oriented with good problem solving abilities
  • Ability to work under pressure and multi-task
  • Mature, meticulous, organized and takes initiative, drive, ability to work independently and in a team
  • Proficient in Microsoft Office applications especially in Word, Excel and PowerPoint

Reporting to: • Business Head Business Support