Technical Service Delivery Manager Technical Service Delivery Manager …

TEKsystems (Allegis Group Singapore Pte Ltd)
in Singapur
Befristete Anstellung, Vollzeit
Letzte Bewerbung, 20 Sep 21
Competitive
TEKsystems (Allegis Group Singapore Pte Ltd)
in Singapur
Befristete Anstellung, Vollzeit
Letzte Bewerbung, 20 Sep 21
Competitive
Technical Service Delivery Manager
Responsibilities include:
  • Lead troubleshooting efforts for complex enterprise environments for end user computing projects.
  • Lead infrastructure issue resolution, change and configuration management for systems
  • Manage the performance of engineers and ensure that service levels are achieved
  • Vendor Management - Engage the vendors to ensure the smooth delivery of services
  • Understand and communicate technical and business needs to stakeholders
  • Provide Service Performance Reports at agreed schedule.
  • Lead and mentor a team of engineers
  • Perform performance reviews and career planning for subordinates
  • Stakeholder management including internal and external stakeholders.

Skills / experience required:
  • Hands on technical experience in a large enterprise environment
  • ITIL and related certifications
  • Excellent organizational and communication skills
  • Experience in working in service delivery; accustomed to managing multiple projects at one time with the ability to work in a fast paced, dynamic environment

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