VP, Intelligent Bank Lead (Analytics), Consumer Banking Group VP, Intelligent Bank Lead (Analytics), Consumer  …

DBS Bank Limited
in Singapur
Festanstellung, Vollzeit
Seien Sie der erste Bewerber
DBS Bank Limited
in Singapur
Festanstellung, Vollzeit
Seien Sie der erste Bewerber
VP, Intelligent Bank Lead (Analytics), Consumer Banking Group
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.
Job Role
The Intelligent Bank team is focused on defining and implementing 'what's next' for DBS after digital, utilising our years of investment in digital capabilities, UX, and real-time customer data, with the objective of creating personalised, relevant, intuitive and meaningful experiences for our customers.
We are focused on learning and understanding our customers' needs, behaviours, motivations and emotions. We explore and discover through customer immersions, experimentation and data. Customer and data insights drives everything we do, from product strategy to design, implementation, go live, and driving results.
We work in collaborative, cross-functional squads to solve problems practically, craft and build experiences that will 'wow' our customers.
Metrics and performance
Understand data deeply:
  • Identify and drive data analysis for planned features, use data to investigate problem areas and to identify scenarios or customer journeys which need to be designed for
  • Use insights from data to design and prioritise new features
  • Define and track performance metrics of new features
  • Make data-based recommendations and solutions. Data drives decisions
  • Be able to explain data to people less familiar with the data or application you are driving
Delivery and execution
  • Lead, enable and assist a country team (e.g. Indonesia or India) from concept to design, through to build and implementation of Intelligent Bank
  • Closely following the progress of country teams, solve or escalate problems, issues, dependencies and manage to an execution plan
  • Ensure country activities align with common regional objectives
  • Develop and manage deep relationships with country teams. Influence and evolve understanding across the organisation on our views on Intelligent Bank
  • Manage execution to timelines, including handling unexpected issues, engaging stakeholders in changes, and while defining future build for the next releases of Intelligent Bank in parallel
  • Known for working well with a range of personalities, selfless, helpful, committed, reliable
  • Experience working in complex strategic initiatives across various geographies. Capable of handling multiple streams of work in different stages (e.g. definition / design of future build in parallel to delivery of current plan and requirements)
  • Execution focused: Prioritises, practical, knows key milestones, monitors delivery, issues, risks
  • Ability to identify and pursue issues end to end until they are resolved
  • Understands banking products and balances between benefit to the bank and benefit to the customer
  • Ability to grasp complex technical and product concepts, with strong interpersonal skills, and ability to modify communication to listeners
  • Analytical, fluent with data
  • Team player, works well with others, manages stakeholders effectively
  • Creative, intellectually curious, persistent and highly collaborative, with a passion
  • A plus would be a history of building something new through challenges (e.g., building a business, of your own or within a company / department)
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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