Specialist Engineer, Reliability Engineering (DevOps)

Role Profile

The role is within the Trading Technology Application Services team which sits within the Capital Markets Application Services Division.

The aim of the role is to strengthen our ability to plan, engineer and support Millennium Technologies (MIT) FXI and Equities exchange systems, to evolve the system to meet new requirements, proactively prevent and resolve issues that may impact these services and to provide reactive support in a mission critical environment. The ideal candidate will possess a broad skills covering DevOps and application support, as well as in-depth knowledge and experience of the MIT trading and risk platforms. The role is most suited to candidates willing to embrace a demanding and varied but balanced and flexible work pattern, which would include covering on-site shifts, participating in the 24x7 on-call rota and supporting weekend testing according to project requirements.

A large part of the role is project based, including playing a key part in improving and evolving our MIT application systems, develop the operational life cycle, upgrading existing systems and implementing integration into the operations architecture toolset. The candidate will also be responsible for take part in DevOps activities for the team and work on AWS based implementations and CI/CD deployments

Tech Profile

Millennium Exchange, Linux, AWS, Terraform, Ansible, Jenkins, Datadog, Moogsoft, Big Panda, Git, Bitbucket, Elastic Search, Scripting Technologies (Bash / Python / PowerShell), Control-M, Jira, Confluence.

Key Responsibilities:

• Provide level 2 technical advice and risk assessment based on knowledge of applications, & underlying infrastructure.
• Set up and configure all the environments related to the system
• Assist the hardware maintenance tasks
• Guarantee that the environments properly work every day, ensuring a prompt support during the functional/customers test sessions;
• Work with AWS, Jenkins, and Bit Bucket for Continuous Integration and cloud hosted environments.
• Ensure that all operational responsibilities are performed including monitoring systems and deploying releases
• Provide effective escalation and resolution of issues and problems
• Take ownership of operational live service issues and drive their resolution to reduce the number of recurring technical issues
• Support the writing of the technical documentation needed for operation for recurring incidents or tasks.
• Take part in the out of hours support RO covering on call and weekend work
• IT Service Management exposure.
• Proactively identify operational risks. Provide short term solutions whilst tracking long term resolution.
• Identify and implement operational improvements for processes, performance and reliability
• Provide input to architectural design for network, infrastructure, database and applications
• Develop an understanding of procedures and SLAs for all services supported by the team.

Candidate Background

• Experience in automating infrastructure provisioning and application deployment in AWS.
• Build CI/CD pipelines orchestrating the promotion of code or. infrastructure as code
• Define and implement cloud native operational requirements.
• Experience in Linux operating systems (Red hat), SQL, Basic Networking & Strong BASH scripting knowledge.
• Pro-active approach to learning about and adapting to new technologies
• Application knowledge and experience preferably gained within a mission critical support environment
• Proven ability to identify and implement process improvements and automation
• Good interpersonal and strong communication skills; proven track record to work within a team
• Hard working and dedicated individual.
• Proven ability to share information and work individually or as part of a team to solve problems
• Bachelor's degree or equivalent experience in computer science/engineering or similar technical field.
• High level of accuracy and attention to detail

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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