Client Services Associate - UK & EMEA (Fluent German / Nordic languages preferable) Client Services Associate - UK & EMEA (Fluent  …

Meredith Brown Associates
in London, Vereinigtes Königreich
Festanstellung, Vollzeit
Letzte Bewerbung, 30 Okt 20
£EXC
Meredith Brown Associates
in London, Vereinigtes Königreich
Festanstellung, Vollzeit
Letzte Bewerbung, 30 Okt 20
£EXC
Gepostet von:
Karen Consalvi • Recruiter
Gepostet von:
Karen Consalvi
Recruiter
This leading global asset manager who manage funds across Fixed Income, Equities and Alternatives have an exciting opportunity for a Client Service Associate to support their highly regarded Sales/Relationship Management team. Working closely with Product Development and Product Management, key responsibilities will be as follows:

Role & Responsibilities

  • Responsible for the successful resolution of day-to-day administrative and operational client queries, acting as the key daily contact point for designated clients.
  • Work closely with sales/ relationship manager to deliver excellent end-to-end service for assigned clients, develop and maintain a strong understanding of client portfolios and service levels.
  • Partner with the relevant teams throughout the process to onboard new clients/ distributors by proactively staying informed of progress and working alongside the team to ensure smooth process and resolution of any issues.
  • Deliver client communications on regular and key events, working with internal business partners including sales, product management, communications, legal and compliance to agree messaging and timing.
  • Ensure Salesforce is updated with all relevant client interaction, alongside proactive communication with sales/ relationship team on issues and developments.
  • Coordinate, prepare and attend client operational due diligence meetings.
  • Maintain accurate database of client/ portfolio information and documentation for use by the broader business, maintain accurate client distribution lists.
  • Support key projects arising from the Client Service Group

Background Experience:

  • Previous Client Service experience, with UK or EMEA coverage gained from a leading asset manager
  • Native German or Nordic languages highly beneficial
  • Degree or equivalent in appropriate discipline. IMC qualified
  • High level of enthusiasm and drive, together with outstanding communication skills and the ability to build strong relations across the business
  • Demonstrated ability to juggle multiple tasks, deal with change and ambiguity, and work in a fast-paced environment
  • Must possess a high degree of professionalism and integrity and work well in a collaborative environment

Please note that due to the high volume of applicants responding to our adverts we are regrettably not able to feedback on all applications; only successful candidates will be contacted

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