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Consumer & Wealth Management, Marcus by Goldman Sachs, Product Manager (Savings), Associate

Goldman Sachs
London, Vereinigtes Königreich
Gepostet vor 27 Tagen Permanent Competitive
Consumer & Wealth Management, Marcus by Goldman Sachs, Product Manager (Savings), Associate
Consumer and Wealth Management (CWM)

Across Consumer and Wealth Management (CWM), Goldman Sachs helps empower clients and customers around the world reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for consumers to better spend, borrow, invest, and save. Across CWM, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design.

Consumer
The firm's Consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a startup with more than 150 years of experience. Today, we serve millions of customers across multiple products including lending, deposits, financial tools, and our partnership with Apple on Apple Card. We use innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. As we build a leading digital consumer bank and expand into new products and partnerships, we are looking for leaders and individual contributors to join our team.

Essential Responsibilities
  • Contributing to the design and management of deposit products through their full lifecycle to meet customers' needs and deliver a best in class experience, leveraging digital channels
  • A deep understanding of the market dynamics of the UK savings landscape
  • Driving savings product initiatives and making recommendations to enhance customer and product proposition
  • Ownership of delivery of agreed product changes, including pricing, to manage commercial performance and to ensure good customer outcomes
  • Maintain a full understanding of relevant compliance and regulatory issues such as BCOBS, AML/KYC, TCF, Conduct risk & upcoming Consumer duty
  • Monitoring product performance and analysing existing customer behaviour to recommend changes
  • Maintain and manage forward looking view to develop and refine the savings product range
  • Develop detailed business cases to support future proposals
  • Maintaining and refining roadmap/backlog of savings change items
  • Responsible for executing defined tasks to drive the delivery of the agreed business plan, including the marketability and profitability of products
  • Developing and monitoring risk metrics, identifying issues and making recommendations to ensure fair treatment of customers
  • Represent the savings product team to deliver operational and technology changes acting as a subject matter expert
  • Support execution of campaign activity to engage, retain & increase balances across the customer base
  • Partner with marketing teams to deliver agreed tasks to support the marketing acquisition plan
  • Partner with Customer Care and Operations teams to deliver agreed tasks to ensure that products are implemented and supported seamlessly and consistently across channels
  • Proactively identify and recommend ideas to drive growth for innovation and /or alternative channels
Skills & Experience we're looking for
Self-directed team player, ability to drive high performance and work independently or in a team-oriented and fast paced environment
  • Proven ability to lead by example, with a positive attitude
  • Excellent communication, presentation and interpersonal skills
  • Good analytical, problem-solving, project management and program management skills
  • Ability to balance strategic focus with tactical implementation/execution.
  • Ability to collaborate with various business partners and stakeholders
  • Ability to manage change and work in a fluid & ambiguous environment
  • Ability to interact and influence at all levels and across functions within an organization.
  • Ability to develop excellent relationships at all levels within an organization.
  • Ability to effectively manage multiple projects at the same time.
  • Strong sense of detail and urgency, with the ability to motivate others to deliver.
Qualification/Requirements
  • Approx. 5 years of retail banking experience either within a challenger/direct bank in a savings product role or similar
  • Subject matter expert in UK savings categories and segments including interest rate / pricing dynamics
  • Experience of working in a product team on both technical and commercial aspects of the product
  • Proficient use of Microsoft Office Suite to include Word, Excel, Outlook, and PowerPoint.
  • Experience of working and delivering in an agile environment
  • Bachelor's degree ideally in a relevant field (marketing, financial services)


ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2021. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Job ID  300002012419463
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