London Based Investment bank seek 2 x Contractor FX Production Support. This is a Front Office role focuses specifically on FX products, FX knowledge is essential i.e. good knowledge of FX business and electronic trading principles: Spot/Outright pricing, Fixings, VD calculation, CC & AV, Spot push, Rollback/rollover, Fixings, etc. – Technical wise, SQL Server, Oracle on Windows / Unix ideally with some scripting in Shell / Python. You will investigate incident root cause and provide workaround to traders on variety of issues, ranging from mispricing, misbooking, incorrect position, etc. Manage/Own P1/P2 incidents and problems end to end. Communicates with internal users and management over incidents and post-mortems. Ensures all support issues are correctly logged in the Bank incident management system with relevant details (downtime, slowness etc.) and ownership of their resolution. Diagnoses issues: establishes their root case. £600 per day Umbrella Rate, Hybrid working 3 days per week in the office, 6 months rolling contract.