Intelligent Automation Change & Implementation SM

  • Gehalt:60000 - 70000
  • Standort:London, England, Großbritannien
  • Art des Jobangebots:Festanstellung, Vollzeit
  • Unternehmen:Alexander Ash Consulting
  • Aktualisiert am:14 Dez 18

My client a global Investment Management firm is looking for an Intelligent Automation Change & Implementation senior manager to join their team. The aim of this role is to progress clients Intelligent Automation agenda and embed innovation across the business, maintaining consistency and standards to maximise business benefits. As the senior manager you will be accountable for defining and executing the Intelligent Automation Change & Implementation strategy, including communications, branding, learning and change management, in alignment with central strategy.

My client a global Investment Management firm is looking for an Intelligent Automation Change & Implementation senior manager to join their team. The aim of this role is to progress clients Intelligent Automation agenda and embed innovation across the business, maintaining consistency and standards to maximise business benefits. As the senior manager you will be accountable for defining and executing the Intelligent Automation Change & Implementation strategy, including communications, branding, learning and change management, in alignment with central strategy.

Responsibilities

Change & implementation strategy

  • Develops and owns the central Intelligent Automation C&I strategy and approach, aligning to the IA vision and strategy
  • Measures and evaluates the change impacts that automation / process excellence solutions will have on end users (both business and customers), to understand the changes required in skills, knowledge and behaviours of impacted groups and individuals
  • Proposes appropriate change interventions to address the people impacts of process automation / optimisation, including communications, upskilling and education
  • Prepares high level colleague and customer process automation / optimisation change journey maps, to enable the timely implementation of required change interventions
  • Identifies and engages local C&I representatives to support the implementation of the process automation / optimisation change
  • Provides templates and toolkits for local C&I representatives to leverage and tailor locally to manage the impacts of process automation / optimisation in individual business units globally
  • Defines and manages the Intelligent Automation branding principles and approach
  • Defines and manages the stakeholder engagement approach and plan across the Intelligent Automation function, working with multiple team members to understand key business, Risk and Technology stakeholders

Coaching and leading others

  • Leads, motivates and develops direct and in-direct reports to maximise the engagement and motivation of team members in the achievement of their objectives utilising the y
  • Acts as an effective advisor, understanding advisees' career aspirations and development areas, and providing support for IA team members

 

Skills

  • Established track record in similar capacity / industry / coverage with demonstrable experience in the Change & Implementation space
  • Proven experience of leadership within the transformation of a business including significant personal contribution to the success of the initiative and the measurable impact on customers, employees and performance from a change management
  • Communication and leadership skills, with a proven track record of influencing and motivating others at a senior level to achieve results and exceed targets. Ability to communicate complex and emotive topics to different audiences through a range of written and verbal communication methods
  • A broad understanding of Automation (RPA, Machine Learning, Artificial Intelligence) with specific focus on experience in monitoring and controlling communications around an automation change programme in a medium to large size organisation
  • A working understanding of the broader Intelligent Automation tools i.e. Operational Excellence approaches and methods (Lean thinking, Process excellence, System & Management Thinking), Work Flow and Form Design
  • Proven experience of using agile methodologies to deliver large-scale change management projects i.e. using sprint methodologies and daily scrum huddles to ensure team alignment and mitigate any risks or blockers
  • Proven project and programme management experience and ability to deliver results in a fast paced and energetic environment
  • Excellent stakeholder engagement and influencing skills, including communication, negotiation of deadlines and requirements, management of expectation, recommendations, quality of outputs etc.
  • Strong academic credentials (excellent undergraduate and preferably post-graduate or professional certification)
  • Experience of commercial management of consulting engagements
  • MBA or recognised professional qualification
  • Knowledge of the financial service industry