We're looking for a hands on support lead from an e-trading / automated environment to join one of the worlds best propitiatory trading / market making firms. This position will require a high level of skill in Python and Unix.
- Manage a team of 4-6 support engineers, with focus on team culture and developing top talent
- Ensure efficient day-to-day management and operation of our production environment, including opening and closing activities, monitoring, operational support for traders, issue response
- Lead teams in investigation, response, and resolution of critical production issues
- Serve as gatekeeper to production for new releases and applications, exercising judgment to assure appropriate controls
- Drive initiatives to improve uptime, capacity, and performance of trading systems, leveraging automation, modern tooling, and best practices
- Manage production infrastructure, including hardware, networking, databases, and other platforms
- Establish expectations and metrics for levels of service and ensure support for your team to meet expectations