Job title: People Experience Governance Partner
Location: Potters Bar, Herts
Job type: Permanent
Who we are
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
What we’re building
We now need a People Experience Governance Partner to support the transformation and the future growth of the business within the People Experience function, developing an engaged, committed and motivated employee force, operating in a high performing culture in support of regulatory requirements.
To manage all risk, governance compliance and internal audit requirements relating to the People Experience Team, acting as the “point of contact” within the department for all key stakeholder teams (risk, compliance, etc.) and being the conduit for activities to be completed in a timely manner.
Providing guidance and expertise to the PE team for all regulatory, risk, and compliance requirements that ensures the PE Function delivers on its regulatory responsibilities in support of Canada Life and Great West Life’s risk and compliance strategies.
What you’ll do
Ensure PE has processes and practices in place to meet compliance with all regulatory requirements for employees working for Canada Life across the UK, Isle of Man and a small population in Dublin (e.g.. the FCA’s/PRA’s Senior Managers & Certification Regime (SMCR) and the FCA’s Approved Persons Regime (APR)). This includes developing and embedding process requirements for Talent Attraction, the People Relations team and the Reward Team, educating PE Team members as necessary, to ensure the Company is compliant with current regulatory requirements for new and existing roles and the employees occupying those roles.
Manage the annual review and attestation processes associated with the company policies “owned” by PE (i.e. Remuneration Operating Policy, Fit & Proper Operating Policy and Raising a Concern Operating Policy) including the annual review and update of policies and supporting documents (e.g. regulatory statements/standards/appendices) and working with key stakeholders to ensure PE attestations on other company policies are delivered on time and to a high standard.
Act as the GDPR lead for the PE Function with regard to all GDPR (General Data Protection Regulations) requirements, ensuring the HR Function understands their individual and collective obligations in connection with:
- GDPR legislation including adherence to the HR Record Retention Departmental Guide (RRDG) and Clear Desk Requirements,
•obligations placed on new and existing suppliers with regard to the GDPR legislation (this includes responsibility for implementing and monitoring Data Protection Notices (DPNs), reviewing DP related documentation, including contracts and literature, management of DP BAU queries, and
•PE SME for involvement in projects concerning employee personal data i.e. Success factors and Pensions.) such that PE remains compliant in this area at all times.
Ensure all ongoing risk and compliance requirements for the PE function (e.g. risk and control self-assessment process) are met and any risks identified by any SME or People Experience team in PE are reported effectively through working with the BURO (Business Unit Risk Officer) in support of the quarterly and annual risk and compliance processes (e.g. quarterly risk review, annual compliance assessment.
Represent PE on business and regulatory projects (e.g. IDD, SMCR) through attendance at project meetings and communicating outputs from projects with the senior PE leadership team to enable effective embedding of outcomes into BAU in line with required timescales
Act as additional resource to the PE function by proactively contributing to the completion of PE projects through working with key points of contact in the department to identify any risk, compliance and governance challenges.,
Who you are
•Sound knowledge of Risk Management and/or Compliance in the Financial Services Industry in the UK
•Detailed working knowledge of the regulatory obligations in the Isle of Man
•Detailed working knowledge of the Regulatory requirements, particularly the FCA Handbook including training and competence (TC), Solvency II Remuneration Requirements, SM&CR, Approved Person Regime (APR), IDD (Insurance Distribution Directive) in respect of knowledge and ability and good repute,
•Ability to interpret rules, principles and guidance for the business.
•Able to complete reviews and audits with minimal supervision and present findings in a timely and focused way.
•Previous experience of working in a people related function would be an advantage
•Sound judgement in balancing regulatory requirements with business needs
•Ability to explain complex issues in a straightforward way
•Used to working with Project Management methodologies and disciplines
•Good report writing skills.
•Good oral communication that can adapt to the audience.
•Good/confident presentation skills and experience
•Good stakeholder management skills to ensure collaboration and engagement with key functions (Risk and compliance)
•Ability to maintain effective working relationships with PE colleagues and other stakeholder functions across the business
•Confident influencer at all levels
•Highly organised and methodical
•Good team player
•Specialised qualification in risk/compliance - have or working towards a financial services or regulatory qualification
•Ideally degree or equivalent
What you’ll like about working here
As a Canada Life UK colleague, you’ll receive a competitive salary and comprehensive reward package including income protection, private medical insurance and life assurance, along with a generous pension and bonus scheme. You’ll also receive the support you need with your personal and professional development.
Our focus is to have an engaged, committed and motivated work force, operating in a high performing and collaborative culture. We want to create an organisation that offers opportunities for all our people to develop their skills and talent, and build rewarding careers with us.
Diversity and inclusion
Canada Life is committed to a diverse and inclusive workplace. Our role as an employer of choice is to provide the right environment for talented people to do their best work, by respecting, understanding and valuing individual differences.