Position: Unit Pricing Supervisor
Location: Potters Bar, Hertfordshire
Type of Position: 15 month fixed term contract or secondment
Who we are
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
What we are building
Working within the Investment Operations area of the European Investment Financial Services Dept which provides professional Investment Services to multiple clients with Assets under administration of approx £30bn.
Reporting into the Investment Operations Manager, the role is responsible for supervision of the UK Unit linked Pricing function ensuring the daily publication of accurate Investment fund prices is delivered in an efficient and timely manner in line with the ABI’s guidelines for best practice.
Primary responsibilities will include, managing a team of administrators, ensuring accurate pricing through operation of detailed controls, principles and practices; providing quality administrative support to the Investment Front Office and managing an effective working relationship with the Company’s custodian bank. The provision of consistent, professional quality services to clients in line with benchmarks per service level agreements, internal policies and external regulations is key to this role.
Success in the job will be evidenced by pro-active management of day to day operational performance and KPI’s (eg. Timely Publication of Unit Prices, minimal business errors / Losses etc), key issues and risks, as well as contributions to Strategic Initiatives and Continuous Process Improvement.
Significant relevant experience working within a unit pricing team either as a team leader or supervisor, or an experienced senior fund administrator looking to gain experience of leading a team.
Strong candidates from other investment back office backgrounds such as, but not limited to, Fund Accounting, Oversight, Taxation or Asset Servicing will be considered where there is experience or understanding of NAV calculations.
Strong unit pricing, tax and accounting knowledge
Accuracy and attention to detail
Excellent Communication Skills
Excellent Customer Service Ethic
Team working / motivational skills
Good Problem Solving & Issue Management Skills
Able to effectively train team members at varying levels of development
Excellent System Skills
Managing Tasks to meet deadlines
Able to discuss detailed and technical issues with senior investment personnel with confidence
Strong numeric abilities
Ability to work collaboratively and adjust to fluctuating work volumes (including delegation when required)
Ability to work independently, should be proactive using initiative and demonstrating commitment to getting the job done and take personal responsibility for achieving results
5 GCSE’s A-C including Maths and English (or equivalent)
IOC Exams (ACSI) or qualified by experience
Advanced Certificate in Operations (ACSI) or qualified by experience
We are looking for an individual with previous experience supervising a unit pricing team (or who is looking for the opportunity to gain the supervisory experience and/or has a strong foundation in fund pricing/NAV calculations) and excellent technical and regulatory knowledge of the Investment Industry.
This is a role that will require the ability to work flexibly, given the responsibilities bestowed to the job holder, in order to complete each day’s unit pricing process without fail.
What you’ll like about working here
As a Canada Life UK colleague, you’ll receive a competitive salary and comprehensive reward package including income protection, private medical insurance and life assurance, along with a generous pension and bonus scheme. You’ll also receive the support you need with your personal and professional development.
Our focus is to have an engaged, committed and motivated work force, operating in a high performing and collaborative culture. We want to create an organisation that offers opportunities for all our people to develop their skills and talent, and build rewarding careers with us.
Diversity and inclusion
Canada Life is committed to a diverse and inclusive workplace. Our role as an employer of choice is to provide the right environment for talented people to do their best work, by respecting, understanding and valuing individual differences