Workday Integrations Support Specialist Workday Integrations Support Specialist …

Quilter
in Southampton, England, Vereinigtes Königreich
Befristete Anstellung, Vollzeit
Seien Sie der erste Bewerber
Competitive
Quilter
in Southampton, England, Vereinigtes Königreich
Befristete Anstellung, Vollzeit
Seien Sie der erste Bewerber
Competitive
The Workday Integrations support specialist provides subject matter expertise to ensure that solution operates effectively. The role is responsible for supporting system functionality and/or trouble shooting, system analysis, supporting system design, assisting with user-testing and documenting processes / procedures in partnership with business functions.

About us

The Quilter Group is a leading provider of advice, investments and wealth management, with a portfolio of £118.7 billion of investments on behalf of over 900,000 customers worldwide (as at October 2019). Our focus is on creating prosperity for the generations of today and tomorrow by providing financial solutions for investors around the globe, and we operate primarily in two main segments - Advice & Wealth Management and Wealth Platforms. You won't just find diverse, talented and friendly teams here. You'll also discover an inclusive culture and every opportunity for personal and professional development.

About the role

  • Manage system integrations within the architecture of the Workday system and middleware
  • Provide support for Workday inbound and outbound integration issues, changes to existing integrations and well as new integrations
  • Provide support for incident management and integration monitoring
  • Perform routine break/fix support and regression testing and support the inbound/outbound interfaces to the system and middleware
  • Ensure accuracy and integrity of data and applications through analysis, coding, clear documentation and problem resolution
  • Analyze and translate functional specifications and change requests into technical specifications
  • Ensure integrations function as designed based on functional and technical requirements
  • Consult with business and technical teams about interface design and maintenance; collaborate with other architects and technical leads on design decisions
  • Design and develop interfaces and conduct unit and integration tests
  • Understand and follow Data Governance and ensure attention to data quality
  • Understand and follow defined integration/development standards and best practices
  • Develop and maintain manual integrations
  • Access Globalscape as required including encrypted feeds
  • Supports execution of integrations to other applications.
  • Provides support during office and out of hours for assigned projects and tasks as required.
  • Develops and maintains documentation of system configuration and operational procedures.
  • Creates, maintains and communicates procedural guides and knowledge base articles for team and customer use.
  • Assists project / change teams with ad-hoc work as required.
  • Partners with the assigned business area to understand new technology scope and its alignment with any new functionality and security.
  • Develops and maintains awareness of divisional and data security and complies with policies and procedures.

About you

Qualifications required:

  • Work experience in defined product and or specific industry processes (essential).
  • Product or Business Analysis qualification along with hands on experience (essential).

Knowledge, Skills & Experience:

  • Direct experience of working within the Wealth / Asset Management or Vendor space.
  • Excellent knowledge of business processes, systems and data flows.
  • Demonstrable technical aptitude for troubleshooting and problem solving.
  • Knowledge of managed systems and working with third party support.
  • Supporting business users to explore small change requests and resolve BAU issues.

Key Behavioural Skills:

  • Embraces change and initiates new and better ways of working to deliver positive customer outcomes.
  • Communicates confidently and effectively, at all levels, both in written and verbal form.
  • Analytical mind set, able to use data and metrics to drive actions and develop solutions for our customers.
  • Agile - makes decisions within remit and executes in fast, simple and focused way.
  • Embraces a collaborative working environment to achieve shared objectives.
  • Strong interpersonal skills, able to build and maintain positive working relationships.
  • Able to positively influence and persuade others.
  • Strong organisation and planning skills to manage a wide variety of tasks, processes and responsibilities.
  • Excellent attention to detail.
  • Self-motivated with a strong results focus, takes the initiative to drive disciplined delivery of objectives.
  • Develops own capability, looking outwardly to keep up to date with advances in technology and utilises knowledge to support the delivery of new and innovative solutions to our customers.
  • Demonstrates credibility, professionalism and strong personal integrity and acts as a role model for the Quilter values - Pioneering, Dependable, Stronger Together.

Benefits 

No matter what job you do you should feel valued and appreciated. That's why we offer a competitive total reward package, which enables our employees to share in the success they help to create.

Core Benefits (Perm)

Holiday: 26 days
Quilter Incentive Scheme: All employees are eligible to participate in our incentive scheme, based on the company's performance and their contribution to it
Pension Scheme: 10% non-contributory company pension scheme that can be boosted through personal contributions
Private Medical Insurance: Single cover as standard, cover can be increased at your own cost
Life Assurance: 4x your salary, cover can be increased at your own cost
Income Protection: 75% of salary payable after 26 weeks of absence

Core Benefits (Fixed Term Contract)

Holiday: 26 days
Quilter Incentive Scheme: All employees are eligible to participate in our incentive scheme, based on the company's performance and their contribution to it
Pension Scheme: 10% non-contributory company pension scheme that can be boosted through personal contributions
Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits

In addition to our core benefits we offer a range of flexible benefits that you can choose from and pay for conveniently via a salary deduction.

Our promise

At Quilter, we're committed to creating an inclusive culture that embraces diversity. We promote equal opportunities and make sure no applicant receives less favourable treatment on the grounds of gender, marital status, nationality, ethnicity, age, sexual orientation, responsibilities for dependants, physical or mental disability. We select candidates for interview based purely on their skills, qualifications, experience and potential.

 

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