Cash and Trade Proc Sr Mgr - Operational Controls Cash and Trade Proc Sr Mgr - Operational Controls …

in Jacksonville, FL, USA
Festanstellung, Vollzeit
Seien Sie der erste Bewerber
in Jacksonville, FL, USA
Festanstellung, Vollzeit
Seien Sie der erste Bewerber
Cash and Trade Proc Sr Mgr - Operational Controls
Cash and Trade Proc Sr Mgr
  • Responsible for oversight and execution of control related monitoring performed on behalf of TTS NA Commercial Cards Client Operations
  • Leads control reviews, projects, improvement or risk/control/compliance initiatives and audit assignments
  • Assesses Commercial Cards Client Operations alignment to policy and regulation requirements, recommends solutions and drive gaps to resolution
  • Identifies, documents and manage corrective action activities related to control weaknesses or enhancements
  • Exchanges complex/sensitive information requiring developed communication, diplomacy skills, and ability to persuade and influence others
  • Leads exempt and non-exempt team members ensuring development and succession
  • Develops education and knowledge management materials related to policies, regulation compliance and controls. Facilitates communication to Client Operations and stakeholders
  • Leads and/or participate in cross-site/cross-functional teams
  • Engages with Compliance, Legal, In-Business Controls, Product and other cross-line of business stakeholders
  • Keeps abreast of changing risk, internal policy and regulation landscape and applies trends in analysis and recommendations
  • Travel possible - maximum 20%
  • BS/BA degree or equivalent combination of education/experience; advanced degree strongly preferred
  • 5+ years of operations experience with demonstrated knowledge of risk, controls, compliance, regulations and audit functions ideal
  • Self-starter with ability to work independently to drive results
  • Ability to interact with all levels of Management
  • Career minded individual looking for future career growth in the Controls area
  • Experience managing exempt and non-exempt individuals
  • Successful track record in managing projects that entail collaboration with cross-functional teams
  • Strong experience with MS Office tools required (Excel, Access, Word, and Power Point) for writing guidelines, knowledge management job aids, presentations and performing assessments. MS Visio preferred.
  • Demonstrated experience working effectively in the face of ambiguity, shifting priorities, and rapid change
  • Analytical skills with demonstrated ability to draw conclusions, support findings and escalate
  • Requires resourcefulness and investigative abilities, adept at understanding and applying new concepts
  • Requires ability to comfortably interact with all levels of management
  • Strong communication and proven ability to influence and drive results from a diverse team of functional stakeholders
  • Detail oriented with the ability to identify key business risks
  • Working knowledge of Commercial Cards applicable policies, standards and regulatory requirements and related risks and controls preferred; including but not limited to: MCA, Sanctions, AML, Information Security, COB, EUC, Complaints, Third Party Management
  • Able to drive results to meet departmental goals
  • Proven ability to initiate and lead initiatives related to efficiencies while maintaining pristine controls
Education Level : Bachelor's Degree Primary Location : NAM-USA-FL-Jacksonville / NAM-USA-SD-Sioux Falls / NAM-USA-VA-Norfolk Grade/Level: C13
Relocation: No
On behalf of TTS North America Commercial Cards Client Operations:
  • Provide oversight and execution of all Regulatory processes within the Operations to ensure compliance
  • Conduct annual procedure reviews for all Internal Control Execution and Operational processes to ensure robust risk mitigation
  • Implement Operational and Internal Controls procedure lockdown for all process related to Regulatory requirements
  • Implement Internal Controls review change management process aligning with Product partners
  • Execute control monitoring; escalate risks and issues and appropriate
  • Management of a small team with delegation of appropriate tasks
  • Partner with Management Control Assessment team to implement a Regulatory ACRM review ensuring adherence to all Regulatory monitoring requirements
  • Partner with ICRM for proactive letter and communication review annually
  • Develop and implement audit best practice guidelines along with maintaining and circulating Audit calendar to Senior Management team
  • Evolve position into management of Adhoc regulatory, continuous and compliance review coordination
  • Assist in the investigation, documentation and corrective action implementation of all required issues as directed
  • Produce, analyze and distribute control reporting and communications
  • 3+ years in a related senior level role
  • Knowledge of the Commercial Cards product and processes inclusive to TS1/TS2 a plus
  • Strong understanding of US Regulations required
  • BS/BA degree or equivalent combination of education/experience
  • Intermediate or above MS Office proficiency
  • Ambitious self-starter with proven ability for problem solving
  • Proven Ability to work with all levels of Management and across functional groups
  • Proven Ability to lead without authority across Operational teams
  • Demonstrated experience working effectively in the face of ambiguity, shifting priorities, and rapid change
  • Requires demonstrated analytical and problem solving skills in an ever changing environment
  • Strong communication skills both written and oral
  • Strong people management skills

Job Family Group:
Operations - Transaction Services
Job Family:
Cash Management
Time Type:
Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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