VP, Business Systems Manager
Job Description Objectives
- Manage a business systems group consisting of business systems managers, business analysts and project managers to support the needs of the business.
- Manage a portfolio of systems and provide a single face to the business to address their requests and concerns related to those systems and to IT in general.
- Maintain a strong understanding of respective business processes, strategies, market dynamics and competitive landscape as well as IT capabilities and capacity to align IT systems and service offerings with the business needs.
- Maintain a strong working relationship with the business by filtering and prioritizing customer demand, collaborating on the initiation and development of projects, providing appropriate communications, and gaining signoff on work products to make IT an effective enabler of the business strategy.
- Work with business stakeholders and IT management to establish priorities for the development and deployment of new systems and the maintenance and enhancement of existing systems, including support for business case development and the development of technology roadmaps
- Ensure effective delivery by managing projects and releases across the entire lifecycle, including requirements specification, system design, development, testing and deployment
- Partner with other MIT teams in the support of these projects and releases, including but not limited to Development, QA, Enterprise Architecture, and Technology Operations
- Collaborate with Production Support to resolve client issues and respond to system-related questions
- Monitor ongoing system performance and operational health, ensuring that incidents are resolved in a timely manner and underlying issues are prioritized and addressed as necessary
- Develop and maintain a budget for the system portfolio
- Prepare and deliver status updates to various levels of business and IT senior management, ensuring all stakeholders are engaged to an appropriate degree
- Support IT senior management in achieving strategic IT goals and monitor progress through the use of appropriate metrics
- Administer policy, procedure and process standards for the effective management of the IT organization
- Work with Human Resources to recruit staff and maintain a team that can achieve both business and MIT strategies and objectives
- Coach team members and help them develop career paths and training programs to ensure adequate professional development
Minimum education and work experience required for this position include:
- Bachelors or Master's degree in Computer Science or related field or equivalent work experience
- 5 to 7 years of IT management experience
- 7 to 10 years of experience in various IT disciplines, including systems development, business analysis, architecture, project management, etc… (experience with multiple disciplines is required)
- Experience with a large, functionally diverse, and informed user base that demands high quality applications
- Experience in financial services is highly desirable
- Experience with business process reengineering, organizational change management, and cost-benefit analysis is desirable
The following are the key competencies for this position:
- Demonstrated leadership in driving the successful completion of projects in a business analysis or technology role over a sustained time period, typically five years.
- Ability to quickly grasp complex business and technology problems and drive them to resolution
- A proven ability to articulate complex application requirements and functionality to business stakeholders and IT peers
- Excellent relationship building, leadership and team management skills
- Excellent written and oral communication and presentation skills
- Excellent interpersonal skills
- Knowledge of System Development Life Cycle and industry best practices
- Knowledge of project management best practices
- Knowledge of IT leading practices such as ITIL and continuous improvement / process improvement methods (e.g., Six Sigma, Lean Design, etc).
- Expertise with Access/Excel/PowerPoint, Microsoft Project, Acrobat, and Visio
Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody's also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email firstname.lastname@example.org.. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.
For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance. For New York City positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the New York City Fair Chance Act. For all other applicants, qualified applicants with criminal histories will be considered for employment consistent with the requirements of applicable law.
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Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.