Weekend Night Shift Systems and Application Support Engineer Weekend Night Shift Systems and Application  …

CME
in Parsippany, NJ, USA
Festanstellung, Vollzeit
Letzte Bewerbung, 18 Okt 21
Competitive
CME
in Parsippany, NJ, USA
Festanstellung, Vollzeit
Letzte Bewerbung, 18 Okt 21
Competitive
Weekend Night Shift Systems and Application Support Engineer
Description
CME Group is the world's leading and most diverse derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success and you own it, all while working alongside a team of leading experts who inspire you in ways big and small. Joining our company gives you the opportunity to make a difference in global financial markets every day, whether you work on our industry-leading technology and risk management services, our benchmark products or in a corporate services area that helps us serve our customers better. We're small enough for you and your contributions to be known. But big enough for your ideas to make an impact. The pace is dynamic, the work is unlike any other firm in the business, and the possibilities are endless. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more.

To learn more about what a career at CME Group can offer you, visit us at www.wherefuturesaremade.com .

RESPONSIBILITIES:
  • Provide reliable and quality support around the clock in a production environment
  • Respond to events from the monitoring tools, with the goal of restoration of service
  • Review and diagnose problems through analysis of system and application logs
  • Perform deployments for new servers and replacement of failed components
  • Conduct system health checks routinely and following deployments and upgrades
  • Carry out deployments for new servers and replacement of failed components
  • Carry out system health checks periodically and following deployments and upgrades
  • Analyze application logs to determine root cause of problems
  • Analyze and correct equipment malfunctions and perform replacement of faulty components and subsystems
  • Plan and document change requests to implement application and server upgrades and changes
  • Work with hardware and software vendors to obtain support to diagnose problems
  • Guide field staff with deployment and replacement of servers and server components remotely
  • Participate in meetings with other groups (Engineering, Development, and QA) to plan and document deployment approaches and operational requirements

SKILLS:
  • Follow procedures; provide updates; ask questions; take action; follow up on missing; incomplete or unresolved issues
  • Strong analytical and problem-solving skills and logic
  • Individual must be a self-starter, highly dependable and detail-oriented
  • Communicate clearly and concisely in a logical, organized fashion, verbally and in writing with co-workers, superiors, and corporate users.
  • Technical documentation
  • Excellent communication skills both verbal and written
  • Ability to exercise discretion and independent judgment

Must be:
  • Organized with the ability to multitask
  • Reasonably flexible with schedule including working nights, weekends and holidays.
  • Able to work weekend and overnight
  • Reasonably flexible with schedule including working mid-week nights and holidays
  • Punctual when reporting for shifts; above average attendance is critical
  • Able to work/cover other shifts during holidays; staffing shortages; emergency cases
  • Flexible to long working hours

EXPERIENCE REQUIREMENTS:
  • The equivalent of a Bachelor's degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related field or equivalent real world experience
  • 5+ years of Linux experience
  • 4+ years experience in hardware and software support, configuration and installation of Servers, Server Hardware, Operating system installation, and network TCP/IP experience
  • 2+ years' experience working on trading system environments
  • In depth knowledge of RHEL 5, RHEL 6 and RHEL 6. including clustering. Certifications preferred
  • Knowledge and experience with installation, configuration of PCs, small servers (x3550, x3650, x3950, Proliant)
  • An understanding of Network routers and switches desirable
  • Strong understanding of DNS preferred
  • Familiarity with ESX VMware virtualization is a plus
  • Experience with MS Windows Server desirable
  • Experience with an Enterprise Password Management solution preferred
  • An understanding of Cisco Network devices and trading system applications within a Datacenter environment


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