Senior Lead Analyst
User Experience (UX)
Company: Treliant Capital Markets
Website: www.treliant.com
Location: New York
Permanent/Contract: permanent
We are looking for a skilled User Experience Sr. Lead Analyst - Senior Level, specializing in UX. The User Experience Sr. Lead Analyst is a senior level principal role, acting as a thought leader in the research, analysis and design of digital products and systems. Treliant is growing rapidly beyond our existing client base and we are seeking a previous program/project management, consulting or technology experience preferred with the ability to create and manage large and complex projects.
Who are we?
Treliant is a global consulting firm serving banks, mortgage originators and servicers, FinTechs, and other companies providing financial services. We are led by practitioners from the industry and the regulatory community who bring deep domain knowledge to help our clients drive business change and address the most pressing compliance, regulatory, and operational challenges.
We provide data-driven, technology-enabled advisory, implementation, and staffing solutions to the regulatory compliance, risk, financial crimes, and capital markets functions of our clients.
Founded in 2005, Treliant is headquartered in Washington, DC, with offices in New York, London, Belfast, Northern Ireland and Łódź, Poland. For more information visit www.treliant.com.
About the Role:
The User Experience Sr. Lead Analyst is a senior level principal role, Digital Design Engineering within the Technology group.
User Experience will partner with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners.
The UX Design Team’s primary goal is to research and design products and solutions that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients’ needs.
Responsibilities/Duties include:
- Lead meetings with users, clients, product sponsors and technology to understand project requirements
- Plan and perform UX research, define IA, user journeys, and create personas
- Identify metrics and data that can support decision-making, guiding tech partners where needed to add necessary metrics
- Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions
- Perform relevant testing to validate and inform design decisions
- Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite
- Apply a positive and constructive attitude to all feedback
- Use and contribute to the approved design system
- Contribute to design standards and best practices
- Perform detailed handover to development teams, ensuring they have all they need to implement the designs
- Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed
- Continuously look for opportunities to improve research and design practices and processes, keeping track of latest trends, standards, and tools in the industry
- Ensure all designs comply with ADA/WCAG standards for accessibility
- Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed
- Help to train, support and develop junior team members, and identify opportunities for colleagues to specialize and grow
- Confidently challenge substandard work by other team members, providing coaching and guidance to resolve
- Build consensus, and find smart solutions when colleagues and stakeholders are in conflict over technical or design
- Provide thought leadership to the wider UX community of practice
- Evangelize the value of UX within the wider organization
- Use your network of contacts (internally and externally) to raise the profile of UX at the firm
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Our Client, a major Banking Institution, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Who are we looking for?
Qualifications & Experience
Candidates should preferably have the following:
- 10+ years of relevant experience
- Strong attention to detail & analytical skills
- Significant experience on complex, enterprise-scale design projects
- Excellent communication and presentation skills
- Excellent skills in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc.
- Significant experience using/creating design systems
- Significant aptitude for coaching and mentoring junior designers
- Keen interest in, or knowledge of, banking or finance
- HTML/CSS Development Skills
- Software Development or Program Management Experience
- Participation in external UX groups or communities
Education:
- Bachelor’s/University degree, Master’s degree preferred
- At least one formal UX Qualification
Professional Skills:
Communication – advanced interpersonal & communication skills. Able to liaise confidently with senior stakeholders, either over the phone or via email
Team player – able to work well within dynamic and goal-focused teams
Process driven – able to become quickly proficient in new processes and systems
Detail-focused – very strong attention to detail
Multi-tasking – highly organized and able to balance various responsibilities simultaneously
Professionally skeptical – able to identify and flag up anomalies for review
Decision-making – strong decision-making in a fast-paced and pressurized environment
Commitment – strong work ethic and delivery focused
Why Treliant?
Career Development - We put an emphasis on personal and professional growth and provide all the training you’ll need to become a highly skilled Treliant consultant, with programs covering Finance, Regulatory, Technology and Operational aspects of investment banking. On top of that, we also provide support in obtaining highly sought-after industry-recognised qualifications.
Clients – As a Treliant consultant, you will be working with some of the top clients in the financial services marketplace such as top tier Investment Banks. Our roles place you at the cutting edge of the projects on which you’ll be working, and giving you the opportunity to learn from, work with and build relationships with the very best within those companies.
Rewards – Treliant offer our permanent staff an excellent compensation package, including generous Base Salary, Bonus, Holiday package, Medical, Dental, Vision and Life Insurance and Pension Scheme.
Core Values – Whether you are a Client or an Employee, Treliant wants the best for you. All our relationships are based on our Core Values: Innovation, Nurture, Solutions, Potential, Inclusiveness, Resilience & Evolution.
Diversity & Inclusion – We value inclusiveness and aspire to reflect this in our workforce. We welcome applications from people from all sections of the community, irrespective of ethnicity, gender, age, disability, sexual orientation, religion or belief.
Right to Work
Treliant Capital Markets is not in the position to provide sponsorship for this current position and so applicants must be able to work in the United States without requiring sponsorship
Please note, Treliant Capital Markets receive a high volume of applications for all roles. While we will endeavour to respond to all applicants, this is not always possible. Should you not receive a response to your application within 2 weeks, it is likely that you have been unsuccessful on this occasion. However, we would like to retain your details on our systems for 6 months and may contact you should another potentially suitable vacancy arise.
