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US Complaints and Corrective Actions Compliance

Hamlyn Williams
New York City, USA
Gepostet vor 5 Monaten Hybrid Permanent $60,000- $80,000
I
Gepostet von
Ilanna Abramowitz
Recruiter

We are excited to announce that we have partnered with a Series B Fintech firm. Our client is looking to fill its Complaints and Corrective Actions Compliance role in New York. 

This is a hybrid position located in New York, NY. 

What you will be doing:

  • Responsible for building robust systems for customers to manage their account security
  • Actively detecting and responding to incidents and queries relating to Customer Safety and Account Take over; ensuring customer funds are kept safe 
  • Constructing controls against hacking attempts through consistent mitigation of vulnerabilities 
  • Ability to communicate with affected customers 
  • Support regulatory, partner, and legal inquiries related to security incidents 
  • Collaborate with security team to ensure customers protection as well investigate and shut down phishing campaigns and attacks 

What they are looking for: 

  • Bachelor's degree 
  • 1-2 years experience in customer service 
  • Knowledge or experience with using technology to mitigate against Financial Crime or Anti-Money- Laundering related risks 
  • Knowledge in investigations and security on digital assets/ wallets/ accounts 
  • Forceful communication and customer service skills 

For more information please contact Ilanna Abramowitz at i.abramowitz@hamlynwilliams.com or (646)-349-4242. 

Job ID  Luno Customer safety
ÜBER DAS UNTERNEHMEN
New York, United States
HR & Recruitment
Placing Talent That Makes A Difference. Talent attraction and retention are critical to our client and candidate's success; Hamlyn Williams’ mission...
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