Vendor Manager

  • Competitive
  • New York City, NY, USA
  • Festanstellung, Vollzeit
  • Morgan Stanley USA
  • 09 Dez 18

Vendor Manager

Company Profile
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.
As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Technology works as a strategic partner with Morgan Stanley business units and the world's leading technology companies to redefine how we do business in ever more global, complex, and dynamic financial markets. Morgan Stanley's sizeable investment in technology results in quantitative trading systems, cutting-edge modeling and simulation software, comprehensive risk and security systems, and robust client-relationship capabilities, plus the worldwide infrastructure that forms the backbone of these systems and tools. Our insights, our applications and infrastructure give a competitive edge to clients' businessesâ€"and to our own.

Enterprise Infrastructure (EI)
Enterprise Infrastructure (EI) delivers and manages essential and innovative technology infrastructure solutions to Morgan Stanley’s businesses. EI is responsible for driving the production, operations, and engineering of our data centers, voice and data networking solutions, mainframe servers and databases, distributed computing, wireless technologies, and associated end user capabilities.

Role Summary
Morgan Stanley is seeking a VP level Vendor Manager for its Enterprise Technology & Risk organization with responsibility for developing strategy, executing transactions, and providing ongoing sourcing support for a broad range of vendors. This role is a key position in the ETR organization that delivers infrastructure services to all of Morgan Stanley globally.

Role Details
Sourcing Strategy Development
The role will support the Vendor Management & Execution team in the development of a comprehensive vendor and souring strategy for infrastructure. This vision will be developed in conjunction with the business lines, lead application developers, and peers in other technology organizations and will incorporate the following elements:
· A series of scenarios for Morgan Stanley's infrastructure vendor mix based on an analysis of the current and potential product road maps and inventories.
· A comprehensive analysis of the short, medium, and long-term viability of the vendors currently in use at Morgan Stanley.
· An analysis of the macro vendor mix used by competitors and peers in similar industries.
· Scenarios to close the gaps to best in class competitors both in capabilities and cost.
· A detailed analysis of current infrastructure footprint (assets and people) including potential scenarios for sourcing, with validated assessments of benefits and potential risks.
· Strategy for process and tools improvements needed to support increased levels of external sourcing and risk management.
· Strategy to incorporate new technologies and business models into infrastructure. Specifically introduction of advanced managed services and public cloud computing (Iaas, PaaS, SaaS).
· Strategies to address (from a vendor perspective) the increased consumerization of traditional enterprise infrastructure (e.g., Bring Your own Device).
· Strategies to extract maximum value from emerging global talent pools.

Transaction Support
Over the coming years the capabilities of external technology service providers is expected to increase in terms of functionality, scalability, resiliency, security, and cost. This change will lead to an increased number of evaluations of external suppliers ability to deliver both today's capabilities and new services, such as public cloud. The candidate will take a primary role in providing transaction support for these evaluations. Specifically the role will involve both supporting and providing oversight for major vendor transactions:
· Sizing of internal demand for externally supplied services.
· Determining the appropriate negotiation mechanism for selection of providers.
· Building evaluation criteria frameworks.
· Developing competitive positioning frameworks.
· Working with REM to implement corporate sourcing transaction guidelines.
· Evaluation of vendor responses, both capability scoring and financial impact modeling.
· Financial analysis support for the negotiation process.
· Support for development of legal & financial constructs to implement a transaction.

Post Transaction Support
Following executing of a vendor contract or sourcing transaction the Lead Infrastructure Vendor Strategist will assist the line managers in extracting the maximum value from the contract. This activity may include:
· Tracking of vendor performance and contractual commitments.
· Ensuring the Morgan Stanley "enablers" for benefits realization are in place.
· Fine-tuning elements of the contact based on requirements changes or volume adjustments.
· Adjusting the transaction characteristics to cater for vendor mergers & acquisitions and other changes in business strategy.
· Benchmarking vendor performance against internal and industry norms, when contracts permit benchmarking.

Vendor Optimization
With the large portfolio of suppliers used by ETR globally, there are always opportunities to further optimize the mix through consolidation for efficiency or diversification to increase competition. The role will entail developing scenarios for such optimization and working with the technology leadership to execute the optimization projects.


As this role is both technical and requires a high degree of complex stakeholder management, the skills of the individual are paramount to the success of the role. The ideal candidate will have a deep understand of the vendor management domain, strong financial analysis skills, and a good understanding of the business requirements of an IT infrastructure organization as well as risk management in a highly regulated industry.

Specifically the skills of the Lead Technology Sourcing Analyst must include:

Vendor Management/Negotiation Skills
· This role requires a deep understanding of all aspects of vendor management, from relationship development, through transaction setup and engagement; negotiations, legal construct development, and post transaction supervision.
· A keen understanding of how to create beneficial vendor portfolios is critical, so the number of vendors is minimized, the capabilities mix is appropriate, and sufficient competition exists that optimizes pricing and exit alternatives available to the business.
· Likewise, the candidate should have a deep knowledge of how to build win-win style relationships with key vendors so all parties are achieving benefit from the relationship.

Financial Services Knowledge
· This role will entail addressing the technical and functional needs of the various lines of business within Morgan Stanley. This will vary from understanding the requirements of Client Advisors in the WM business to the needs of a mid office support officer in the fast moving ISG space. In addition, an understanding of the regulatory environment under which FSIs operate is beneficial to the role.

Industry Awareness
· An up to date understanding of the capabilities the industry can offer the firm is critical to the role. This must include an understanding of the services, the technical offerings, the business models, and the economics of the services as well as the risk management framework.
Program and Project Leadership/Management
· As many of the larger transactions will span multiple technology domains, strong project management skills will be required. A proven track record at executing complex, multi-business, multi-region projects is a must for this role.
· With many of the vendor transactions will involve coordination of globally distributed teams on both the MS and vendor side; strong leadership qualities will be required to motivate and manage complex team dynamics.

Business Management
· The role will entail a significant level of financial management and expenditure oversight, so experience building and managing multi-year business plans, business cases for change, and change delivery monitoring is critical to the role.

· Strong written and oral communication skills will be important for this role.
· A proven ability to communicate and collaborate effectively with both senior leadership of the bank and external vendors is a prerequisite for the role.

Mandatory Requirements
· A degree level or higher in Finance or equivalent business training. Technical candidates with significant financial experience will also be considered.
· 10+ years experience working in vendor management, particularly with infrastructure technologies. Experience with all the primary categories of infrastructure (Desktop, Distributed, Mainframe, Networks, Software) is preferred
· 10+years experience working in Financial Services with preference given to candidates with relevant experience in the primary industry verticals of Morgan Stanley.